Annuities Customer Service Representative jobs in Queens Village, NY

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.

Responsibilities

• Respond to customer inquiries in person in a timely and professional manner
• Provide accurate information regarding products and services
• Maintain customer records by updating account information
• Potential opportunity to train others
• Identify and escalate priority issues

Requirements

• Excellent verbal and written communication skills in English; Multilingual capabilities are advantageous
• Strong data entry skills with attention to detail
• Proven customer service experience with the ability to analyze customer needs and offer solutions
• Ability to upsell products or services to increase revenue
• Engagement during in-office meetings and training sessions

We Provide

• Weekly Pay
• Training Pay and Signing Bonus
• Diverse and Inclusive Team Culture
• Collaborative Team Environment

This position offers the opportunity to enhance your customer service skills, work in a dynamic team environment, and contribute to the overall success of our organization.

Job Type: Full-time

Pay: $18.87 - $19.98 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person