Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Are you self-motivated, outgoing and results-oriented? Can you consistently surpass goals and exceed expectations? Do you consider yourself an experienced Customer Service Professional who truly enjoys taking care of customers, and would thrive in our fast-paced service business, then keep reading…
The primary function of the Customer Service Representative is to promptly answer incoming calls, build rapport with customers, address customer inquiries and book service appointments accordingly. The customer service representative also acknowledges customer complaints, assesses the issues and connects the customer with the appropriate department for resolution. This position will conduct follow-up calls to our customer database to inform them of new services or special offers they may be eligible to receive, as well as maintenance visits owed to our members.
Perks include advancement opportunities, overtime available, paid training and on-boarding, paid vacations and birthdays, medical & IRA benefits.
Must be prepared to work 40-hour workweek, 5 days a week and evening/weekend availability.
Great place to work. Come work WITH us not for us. Only highly motivated people should apply
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
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Work Location: In person