Annuities Customer Service Representative jobs in Normal, IL
Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Annuities Customer Service Representative jobs
Customer Service Representative
- Window World of Bloomington
-
Bloomington, IL
FULL_TIME
-
Benefits/Perks
- Process/systems training.
- Paid time off.
- Paid Holidays.
- Family culture.
Company Overview- Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary- Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.
Responsibilities- Handle inbound and outbound calls using proper phone etiquette.
- Maintain strong knowledge of products, policies, and services of the organization.
- Convert customer inquiries from various communication channels into in-home sales appointments.
- Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
- Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
- Accurately create and update customer accounts and input records of customer interactions into CRM.
- Follow standard operating procedures.
- Prepare customer service call reports for management.
- Maintain a well-organized and professional workspace.
- Provide assistance with training and orientation for other team members as assigned.
- 12 Days Ago
Customer Service Representative RiverPlex
- Peoria Park District
-
Peoria, IL
FULL_TIME
- DUTIES:Under the direct supervision of the Customer Service Coordinator, the Customer Service Representative (CSR), will be responsible for all functions at the front desk including but not limited to...
- 14 Days Ago
Customer Service Representative, Overnights
- Circle K
-
Peoria, IL
FULL_TIME
- Store 4700123: 2427 W Northland Ave, Peoria, Illinois 61614Availability - Shift/Days Overnight Shift - All Days (ranging from 10pm to 7am) Customer Service RepresentativeWe want you to join our team a...
- 14 Days Ago
Customer Service Representative
- First Federal Savings Bank Illinois
-
Lasalle, IL
FULL_TIME
- First Federal Savings Bank is hiring a full-time Customer Service Representative for our LaSalle branch! Our CSRs are responsible for building customer relationships and developing business with exist...
- 4 Days Ago
Customer Service Representative - Hicksgas
- DCC Propane, LLC
-
Pontiac, IL
FULL_TIME
- The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and...
- 5 Days Ago
Customer service representative
- U-Haul
-
Peoria, IL
FULL_TIME
- Location : 8400 N Allen Rd, Peoria, Illinois 61615 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of C...
- 6 Days Ago
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0 Annuities Customer Service Representative jobs found in Normal, IL area
About Normal, Illinois
Normal is a town in McLean County, Illinois, United States. As of the 2010 census, the town's population was 52,497. Normal is the smaller of two principal municipalities of the Bloomington–Normal metropolitan area, and Illinois' seventh most populous community outside the Chicago metropolitan area. Normal's mayor is Chris Koos.
The main campus of Illinois' oldest public university, Illinois State University, a fully accredited four-year institution, is in Normal, as is Heartland Community College, a fully accredited two-year institution. There is also a satellite campus of Lincoln College, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Representative jobs
$52,993 to $67,890
Normal, Illinois area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an Annuities Customer Service Representative do?
Annuities Customer Service Representative in Bremerton, WA
United in purpose, diverse in perspective, we re dedicated to making a difference in the lives of our customers.
December 30, 2019
Annuities Customer Service Representative in Petaluma, CA
We are looking for customer- focused, accountable, efficient and engaged professionals who are dedicated to and guided by a commitment to service excellence.
December 14, 2019
Annuities Customer Service Representative in Phoenix, AZ
With an understanding of the customers needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
January 30, 2020