Annuities Customer Service Representative jobs in Hialeah, FL

Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

C
Customer Service Representative
  • Chivari
  • Hialeah, FL FULL_TIME
  • Customer Service Representative

    Fully On-site

    Hialeah, Florida

    Overview: A Customer Service Representative (CSR) is responsible for providing exceptional service to customers by handling inquiries, resolving complaints, and processing orders efficiently. CSRs serve as the primary point of contact between the company and its customers, ensuring a positive experience and building customer loyalty.

    Key Responsibilities:

    • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
    • Assist customers with product information, pricing, availability, and order status.
    • Resolve customer complaints effectively and escalate issues as necessary to ensure customer satisfaction.
    • Process orders, returns, and exchanges accurately and efficiently.
    • Maintain thorough knowledge of company products, services, and policies to provide accurate information to customers.
    • Collaborate with other departments, such as sales, marketing, and shipping, to address customer needs and concerns.
    • Keep detailed records of customer interactions, transactions, and inquiries using CRM software.
    • Identify opportunities to upsell or cross-sell products and services to customers.
    • Follow up with customers to ensure their inquiries or issues have been resolved satisfactorily.
    • Stay up to date on industry trends and best practices in customer service to continuously improve performance.

    Skills and Qualifications:

    • Excellent communication skills, both verbal and written.
    • Advanced Excel Skills
    • Strong interpersonal skills with the ability to empathize and build rapport with customers.
    • Problem-solving abilities and a proactive approach to addressing customer issues.
    • Attention to detail and accuracy in processing orders and resolving inquiries.
    • Ability to multitask and prioritize tasks in a fast-paced environment.
    • Proficiency in using customer service software, CRM systems, and other relevant tools.
    • Patience and resilience in handling difficult customers or challenging situations.
    • Adaptability to changes in processes, products, or policies.
    • Previous experience in customer service or a related field is preferred.
    • High school diploma or equivalent; additional education or training in customer service is a plus.

    Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may evolve over time as the needs of the organization change.

    Job Type: Full-time

    Pay: $18.65 - $22.47 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 1 year

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person
    • Office

    Ability to Relocate:

    • Hialeah, FL 33010: Relocate before starting work (Required)

    Work Location: In person

  • 21 Days Ago

F
Customer service representative
  • Fleet Jobs
  • Medley, FL FULL_TIME
  • What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler / Washer at Penske, you'll do exactly that. You will make sure veh...
  • 23 Days Ago

S
Customer Service Representative
  • Surfaces Southeast, LLC
  • Hialeah, FL FULL_TIME
  • Mosaic Companies is searching for a talented Customer Service Representative that will join our Sales team in Hialeah! If you are a proactive and go-getter attitude that is interested in developing a ...
  • 1 Day Ago

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Customer service representative
  • U-Haul
  • Hialeah, FL FULL_TIME
  • Location : 6150 W 20th Ave, Hialeah, Florida 33016 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of C...
  • 1 Day Ago

C
Customer Service Representative
  • CLASSIC METALS SUPPLIERS CORP
  • locka, FL FULL_TIME
  • About us CLASSIC METALS SUPPLIERS CORP is a small business in Opa-locka, FL. We are agile, professional and innovative. Our work environment includes: Growth opportunities Overview: We are seeking a h...
  • 4 Days Ago

M
Customer Service Representative I
  • Monroe County, FL
  • Big Pine, FL FULL_TIME
  • Join a workforce where innovation and teamwork provide support to the community and citizens of Monroe County. Compensation: $49,547.76 - $76,799.04 Job Description: The primary function of this posit...
  • 3 Days Ago

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0 Annuities Customer Service Representative jobs found in Hialeah, FL area

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Client Service Associate
  • Raymond James Financial Incorporated
  • North Miami Beach, FL
  • Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial S...
  • 3/29/2024 12:00:00 AM

R
Client Service Associate
  • Raymond James Financial
  • North Miami Beach, FL
  • Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services indu...
  • 3/29/2024 12:00:00 AM

S
Client Service Associate
  • Strategic Asset Management (SAM) Group
  • Pompano Beach, FL
  • Client Service Associate – Strategic Asset Management (SAM) Group SAM Group, a well-established investment firm located ...
  • 3/28/2024 12:00:00 AM

M
Senior Client Service Associate
  • Multi-Billion Alternative Asset Manager
  • Miami, FL
  • Multi-Billion Dollar Investment firm offering high net worth individuals, families, and institutions sophisticated and s...
  • 3/28/2024 12:00:00 AM

W
Client Services Associate
  • Wealth Management Firm
  • Miami, FL
  • FIRM: FIRM - Investment firm that provides solutions to institutions, families, individuals, etc. *5 days in office ROLE...
  • 3/27/2024 12:00:00 AM

S
Client Service Associate
  • SAM Group
  • Pompano Beach, FL
  • Job Description Job Description SAM Group, a well-established investment firm located in Pompano Beach, FL, is seeking a...
  • 3/27/2024 12:00:00 AM

M
Senior Client Service Associate
  • Multi-Billion Alternative Asset Manager
  • Miami, FL
  • Multi-Billion Dollar Investment firm offering high net worth individuals, families, and institutions sophisticated and s...
  • 3/27/2024 12:00:00 AM

O
Client Service Associate (Miami)
  • Oppenheimer & Co. Inc.
  • Miami, FL
  • This is an excellent opportunity for someone starting out in the investment world and wants a career, not a job! We are ...
  • 3/25/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Representative jobs
$53,382 to $68,387
Hialeah, Florida area prices
were up 2.9% from a year ago

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