Annuities Customer Service Representative jobs in Bossier City, LA

Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • United Engines
  • Shreveport, LA FULL_TIME
  • Essential Duties and Responsibilities include the following. Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.

    • Coordinate with customers to schedule preventative maintenance work and balance available openings with technician work schedule.
    • Perform WheelTime service functions for all on-highway repairs.
    • Maintain strong knowledge of United Engines’ products and services.
    • Maintain a position of trust by keeping all customer business confidential.
    • Show strength in understanding the needs and challenges of the customer and be able to solve complex problems.
    • Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or satisfaction issues.
    • Provide excellent customer service experience to ensure return for additional business.
    • Interact with customers in a professional manner at all times.
    • Advise customers of the repairs and provide a quote.
    • Verify multiple manufacture warranties and maintain warranty criteria.
    • Maintain multiple data entry systems.
    • Communicate effectively with employees supervised, management, vendors and customers.
    • Perform on call duties and weekend calls as needed.
    • Maintain a strong, personal commitment to the safety culture.
    • All other duties as assigned.

     

    Competencies                                               

    To perform the job successfully, an individual should demonstrate the following competencies:

    • Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to best meet customer needs.
    • Display knowledge of skill sets for employees supervised and capability to utilize that knowledge to make job assignments.
    • Commitment to a standard of excellence in customer service by responding promptly to customer needs and soliciting customer feedback to improve service.
    • Shows superior written and oral communication skills, speaks clearly and persuasively in positive or negative situations and responds well to questions.
    • Contributes to building a positive team environment through commitment, respect and communication.
    • Demonstrates professionalism by acting with integrity, high moral standards and personal accountability.
    • Shows organizational support by consistently following policy and procedures.
    • Measures self against standard of excellence and motivates self to continually achieve.
    • Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
    • Exhibits superior dependability by consistently arriving to work on time and as scheduled.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.        

    • High school diploma or general education degree (GED) or equivalent combination of education and experience.
    • Technically proficient on engine and transmission troubleshooting.
    • Experience in a vocational industry or experience in parts or service is preferred.
    • Ability to manage complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance.
    • Organizational skills that can be utilized to direct work flow..

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Ability to frequently lift up to 50 lbs.  Able to lift 65 lbs. from floor to shoulder level occasionally.
    • Ability to frequently exert the pound force limits for push/pull 50lb f (no wheels) or 100lb f (wheels).
    • Requires frequent bending, stooping, kneeling, crouching, crawling, climbing, balancing, lifting, carrying, and reaching or handling with arms, hands and fingers. 
    • Requires crawling and working in narrow spaces.
    • Requires frequent repetitive movements, i.e. hammering, turning wrenches, screwdrivers and impact tools.
    • Manual dexterity sufficient to work with fingers.
    • Normal vision with or without corrective lenses.
    • Exposed to cold, heat, noise mechanical/electrical fume or odor.
    • Will be required on occasion to work more than 8 hours on one shift.
    • Will be required to work at a minimum height of four feet off of the ground.
    • Ability to operate overhead cranes, mobile equipment and motor vehicles as required.
  • 19 Days Ago

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Customer service representative
  • Garner Health
  • Texarkana, AR FULL_TIME
  • Member Service / Remote - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll : Become an expert on Garner's product, operations, and the needs of members; Deliver amazing service...
  • 19 Days Ago

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Customer Service Representative
  • Siegel Group Nevada Inc
  • Shreveport, LA FULL_TIME
  • Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression ESSENTIAL FUNCTIONS...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Dierks, AR FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Fouke, AR FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Gibsland, LA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Annuities Customer Service Representative jobs found in Bossier City, LA area

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Medical Equipment Customer Service Representative
  • Rotech Healthcare Inc.
  • Bossier City, LA
  • OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
  • 3/28/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Bossier City, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Shreveport, LA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Qonten
  • Shreveport, LA
  • **Customer Service Representative** - | Mon, 13 Dec 2021 09:57:14 GMT Property & Casualty license; Used under license. T...
  • 3/26/2024 12:00:00 AM

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Financial services client service associate (CSA)
  • Redwood Wealth Development Group, LLC
  • Shreveport, LA
  • Job Description Job Description The CSA. is often the glue that holds the advisory business together, The CSA handles al...
  • 3/26/2024 12:00:00 AM

A
Customer Service Representative ONSITE Join our TEAM!
  • Advance Call Center Technologies
  • Shreveport, LA
  • Job Description Job Description New Year, New Career, New YOU! Advanced Call Center Technologies is seeking Customer Ser...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Beyond Finance
  • Shreveport, LA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/24/2024 12:00:00 AM

T
FT Customer Service Representative - Work From Home>
  • TridentCare
  • Shreveport, LA
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 3/24/2024 12:00:00 AM

Bossier City (/ˈboʊʒər/ BOH-zhər) is a city in Bossier Parish, which is located on the northwestern border of Louisiana in the United States. It is the second most populous city in the Shreveport-Bossier City metropolitan area, with a 2017 census estimate of 68,554. Bossier City is located on the eastern bank of the Red River and is closely tied economically and socially to its larger sister city Shreveport on the opposite bank. The Shreveport–Bossier City area is the center of the region known as the Ark-La-Tex. Bossier City is the largest city in Louisiana that is not the parish seat. The Ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Representative jobs
$50,806 to $65,088
Bossier City, Louisiana area prices
were up 1.2% from a year ago

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