Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
As a member of the Customer Service Center Call Center Team, ensure efficient and timely
processing of all work assignments into applicable business systems with strict adherence to all
established procedures to assist in the attainment of service level goals throughout the CSC.
Responsibilities:
· Provide accurate and timely resolution to claims customer service inquiries
· Advise Clients by telephone of status of claims inquiries
· Coordinate client follow-ups with appropriate claims adjusters
· Provide support and back up assistance to other areas of CSC as needed
· Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply
knowledge of compliance policies and procedures, standards and laws applicable to job
responsibilities in the performance of work.
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0 Annuities Customer Service Representative jobs found in Bethlehem, PA area