Annuities Customer Service Representative jobs in Ann Arbor, MI

Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Business Development Lead Representative
  • Victory Automotive Group Customer Contact Center
  • Ann Arbor, MI FULL_TIME
  • Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to fully satisfy our customers’ needs. We consistently provide a pleasant, informative, and professional experience.

    Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

    Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.


    JOB DESCRIPTION

    Victory Automotive Group is seeking a Call Center Lead Representative for our Corporate Call Center. Our ideal candidate pays close attention to detail, uses critical thinking, can communicate effectively, and assist if needed to get work completed within specific time frames. The successful candidate(s) will be able to assist in effectively solving issues or inquiries, while maintaining the highest level of customer service to our internal and external customers. The candidate(s) will be responsible for assisting with inbound calls and outbound campaigns, administrative, training and coaching of agents and requires motivated individuals who love assisting others in person, via phone, email, and text, in a professional and exciting office environment.



    RESPONSIBILITIES:

    • Answer incoming phone calls generated from dealer websites and other sources provided.
    • Able to manage both inbound and outbound calls.
    • Provide the highest level of customer service possible.
    • Assist customers with a pleasant appointment setting experience by determining appropriate scheduling needs for their vehicle.
    • Work to provide the highest level of customer service possible, treating our customers as family.
    • Proactively provide feedback to our internal team that helps improve our services and create a better customer experience.
    • Assist with basic questions regarding various aspects of sales and service.
    • Maintain accurate and updated notes in the CRM.
    • Maintain productivity standards as set by departmental needs.
    • Willingness to assist in all areas of the business, including sales, service and other requests as needed.
    • Hold and maintain yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity.
    • Identifies staff training needs and coordinates development with Management team.



    Job Requirements:
    • High school diploma or GED preferred, some post high school education or training a plus.
    • Minimum of 2 years leadership experience
    • Outgoing and upbeat personality that exhibits the highest level of professionalism, work ethic and dependability.
    • Ability to effectively communicate with dealerships, management, and coworkers.
    • Self-motivated with a positive attitude
    • Well-developed and effective interpersonal skills with a commitment to working collaboratively in a team environment.
    • Working knowledge of the automotive industry preferred
    • Excellent verbal and written communication skills, including grammar, spelling and punctuation.
    • Excellent decision making and problem-solving skills.
    • Train and lead employees to ensure adherence to quality standards, deadlines and company procedures.
    • Organizational and time management skills, as well as a strong attention to detail
    • Professional appearance.
    • Superior dependability
    • Enjoy providing meaningful connections with customers via phone and email.
    • Ability to relate, emphasize, and build rapport with customers.
    • Must be adaptable and flexible within an ever evolving and diverse environment.
    • Ability to pass pre-employment background check and drug screening.
    • Customer Service and/or Call Center experience required.
    • Knowledge of Microsoft Office Suite applications, particularly Excel and Word
    • Flexibility in availability/schedule
    • Bilingual: Fluent in both English and Spanish considered an asset

    COMPENSATION:

    • Competitive Pay Based on Experience
    • Medical Benefits
    • Paid Vacation
    • Holidays
    • Professional Workplace
    • Non-Smoking Workplace
    • Drug Free Workplace
    • Opportunity for Advancement
    • Direct Deposit
    • 401(k) with Company Match

    The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

    We are an Equal Opportunity Employer and a drug free workplace.

    It’s Time to Make The Most Important Move Of Your Career!

    Apply Now!

  • 16 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Whitmore, MI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer Service Representative
  • Jacey Carner - Farm Bureau Insurance Agency
  • Dundee, MI FULL_TIME
  • Benefits: Competitive salary Paid time off Training & development The Customer Service Representative at Jacey Carner - Farm Bureau Insurance Agency is responsible for maintaining solid customer relat...
  • 19 Days Ago

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Customer Service Representative
  • Steve Karjian - Farm Bureau Insurance Agency
  • Plymouth, MI FULL_TIME
  • The Customer Service Representative at is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction ...
  • 19 Days Ago

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Customer Service Representative
  • Kaine Diver - Farm Bureau Insurance Agency
  • CHELSEA, MI FULL_TIME
  • The Customer Service Representative at Eder & Diver Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professional...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Belleville, MI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Annuities Customer Service Representative jobs found in Ann Arbor, MI area

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Customer Service Representative
  • Mr. Handyman
  • South Lyon, MI
  • Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Han...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Golden Standard Executives
  • Taylor, MI
  • Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do y...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • SRS Distribution, Inc.
  • Wayne, MI
  • The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales for...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Gasserbush
  • Livonia, MI
  • **Customer Service Representative** Customer Service Livonia, Michigan Department **Customer Service** Minimum Experienc...
  • 3/27/2024 12:00:00 AM

A
Private Client Service Associate
  • Alexander Legacy Private Wealth Management
  • Detroit, MI
  • Job Description Job Description We are looking for a Rockstar that loves going above and beyond to provide a stellar cli...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Mustang Racing Technology Inc
  • Plymouth, MI
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be the first...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Kem Krest
  • Brighton, MI
  • Job Details Job Location Brighton Bldg B - Brighton, MI Description MISSION CSR will maintain the order processing & cus...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Cayman Chemical Company, Inc.
  • Ann Arbor, MI
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01352 Showi...
  • 3/24/2024 12:00:00 AM

Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan. Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure. Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Representative jobs
$57,023 to $73,052
Ann Arbor, Michigan area prices
were up 1.3% from a year ago

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We are looking for customer- focused, accountable, efficient and engaged professionals who are dedicated to and guided by a commitment to service excellence.
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Annuities Customer Service Representative in Phoenix, AZ
With an understanding of the customers needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
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