Position Summary
Under general direction, the Foundation Operations and Annual Giving Coordinator provides administrative and governance support for the Foundation and leads annual giving efforts. Responsibilities include but are not limited to providing Board of Director and Committee support, events, direct mail and digital solicitations, employee giving and grant support. All actions taken support patient centered care.
Position Responsibilities
Fundraising and Donor Relations
- Coordinates the planning and execution of events ranging from large-scale events where objectives include raising funds and reinforcing connection to intimate gatherings that deepen personal relationships between organizational leadership and its most important donors.
- Leads direct mail and digital fundraising efforts from inception to execution and analysis, working with internal and external partners to minimize expenses and maximize fundraising results.
- Leads Employee Giving, including managing an interdepartmental employee committee.
- Supports the grant program.
- Provides support for the donor and memorial recognition programs.
- Contributes to marketing and communication efforts as appropriate.
- Develops and implements new annual giving programs consistent with the mission, vision, and strategic plan of the medical center and foundation.
- Provides ongoing evaluation of annual giving programs and events.
- Monitors budget performance of annual giving program by analyzing actual to budgeted dollars and modifies operations to maintain budgets.
- Serves as a member of the strategy team to develop cultivation, solicitation and stewardship plans.
- Provides program and team leadership and builds relationships with a diverse team of people including External Relations staff, interdepartmental staff, vendors and members of the community.
Operations and Governance Support
- Provides administrative support for the Foundation. This includes but is not limited to composing letters, memoranda, reports and presentations; and managing email inquiries.
- Supports the Foundation Board of Directors including:
- Maintaining communication with board members, handling recordkeeping functions (board resolutions, board policies, etc.) and maintaining board records as required by law and/or policy.
- Preparing board and committee agendas, assembling and distributing meeting materials.
- Maintaining meeting agendas, taking and preparing minutes for board and select committee meetings .
- Scheduling conference rooms for meetings along with AV equipment, food, etc.
- Developing board meeting calendar and work plan with the Executive Director.
- Serves as a member of the team that maintains the Blackbaud database, processes gifts, and memberships. Takes responsibility for timely processing, acknowledgement and confidentiality of information.
- Provides limited Assistance answering the telephone and greeting visitors to the External Relations office.
- Participates in the financial planning process by working with the Executive Director to develop budgets for staffing, expenses and capital projections on an annual basis.
- Instills a culture of customer service by emphasizing responsiveness, resourcefulness, follow-through, accuracy, timeliness and accountability. Responds promptly to concerns of volunteers, patients, families, employees, physicians and other customers.
- Performs other duties as determined necessary for meeting organizational goals.
Qualifications, Knowledge & Experience
Required Qualifications (Including any licensure, certification, education):
Required Knowledge, Skills & Experience:
- Minimum of four years of progressively responsible experience in event management and/or annual giving.
- Must be able to work flexible hours including occasional evenings and weekends.
- Excellent writing, listening and speaking skills.
- Strong organizational and analytical skills with the ability to work in a collaborative, team-oriented environment.
- Excellent interpersonal skills; a positive, optimistic "can-do" approach to challenges
- Demonstrated ability to deal with widely diverse audiences. Must have an appreciation for and understanding of working with volunteers and their needs.
Preferred Knowledge, Skills & Experience:
- Understanding of personal cultivation and solicitation techniques.
- Experience leading a team of volunteers.
- Knowledge of direct mail and digital strategies and best practices.
- Experience writing and managing grants.