Admitting Supervisor supervises the day-to-day patient admissions and access operations and staff responsible for required registration, and patient intake processes. Follows standardized processes for admission procedures to ensure accurate data collection, a positive patient experience, and effective coordination between clinical and administrative teams. Being an Admitting Supervisor monitors operational metrics to improve processes, increase efficiency, or correct problems. Prepares staff work schedules to ensure coverage and coordinate training and staff resources. Additionally, Admitting Supervisor follows all established policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. May require a bachelor's degree. Typically reports to a manager. The Admitting Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Admitting Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
In this leadership role you will enjoy a Monday - Friday schedule (No Weekends or Holidays) and will share your time between our Saco and Portland offices (with some remote flexibility).
This role oversees both Clinical and Non-Clinical Care Team Members (Intake Nurses, Referral Specialists, and Schedulers) to ensure optimal customer service to our Patients and Referral sources. The ideal candidate will have solid customer service skills, attention to detail and an eye for process improvement.