Admitting Clerk performs routine registration, data collection, and administrative tasks to admit patients to a healthcare facility. Inputs patient demographic information into the designated system, collects and validates insurance or financial information. Being an Admitting Clerk reviews paperwork and obtains all necessary consents and signatures from patients or family. Explains the facility's policies and procedures and answers routine questions. Additionally, Admitting Clerk coordinates patient intake and bed assignment processes with clinical or administrative teams. Follows all established policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. Requires a high school diploma. Typically reports to a supervisor. The Admitting Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job description
Mission statement
Superior health care and exceptional service for each person, every time.
Vision
To be a vibrant and thriving five-star center for health, serving as our community's first choice for health and wellness.
Our C.A.R.E. Values
Benefits:
Medical Insurance- Three different plans to choose from
MASA- Medical Transportation Solutions
Health Reimbursement & Savings Account
Flex Spending Account/Dependent Care Spending Account
Dental
Vision
Identity Protection-Free
Hospital Indemnity
Life Insurance-Free
LTD/STD-Free
Voluntary Life & AD&D
403 (b) Retirement Plan- up to 4% employer contribution
ETO
EIB-Hospital contribution
Job Description: Admitting Representative
Shifts Available: Fulltime
Weekend and Holiday availability required. Shift differential may apply.
Job Summary: The Admitting Representative assists patients in accessing healthcare services through pre-registration, registration, and check-in. The representative is responsible for capturing accurate demographic and financial information through in person, electronic or telephone contact. The Admitting Representative courteously greets callers, determines the reason for their call, and answers questions or directs their requests to different departments as necessary.
Essential Accountabilities
· Identify patients presenting for services through review of identification, ensuring patient’s identity 100% of the time and if applicable, generates patient wristbands, securing the band on the patient's wrist.
· Identify patients presenting for services through review of identification, ensuring patient’s identity 100% of the time and if applicable, generates patient wristbands, securing the band on the patient's wrist.
· Explain and obtain signature for general consent, HIPAA Notice of Privacy Protection, and other consent forms 100% of the time.
· Must have an applicable working knowledge of Medicare/Medicaid and third-party insurance needed to complete this position and/or have the ability to obtain within first 90 days.
· Enter and verify accurate insurance information if available. Notate patient account regarding insurance status when applicable.
· Scan patient information and signed consent forms into the electronic medical record 100% of the time.
· Orient and educate admitted patients about their rights as inpatients. Provide patients with a complete admission packet 100% of the time.
· Orient and educate admitted patients about their rights as inpatients. Provide patients with a complete admission packet 100% of the time.
· May provide clerical and PBX support to the medical providers and outpatient service departments on the McPherson Center for Health campus. This includes answering phones, placing and connecting pages, taking messages, scanning documents, and performing other clerical tasks as assigned.
· May assist Emergency Room providers in arranging transportation for discharged patients.
· May compile midday and midnight Pre-Census Report.
· May be required in some departments to assemble patient visit paperwork including but not limited to provider orders, insurance authorizations, lab results and other required documentation.
· Capability to provide supporting coverage in all areas of registration (ER Admissions, Information Desk, Main Admissions, Wound Care Clinic, etc.
· Other clerical duties as assigned.
Department Specific Accountabilities
Organization Accountabilities
Minimum Qualifications
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.