Admissions Coordinator - Nursing Home jobs in Delaware

Shipley Living is recruiting for a hospitality focused Admissions Coordinator to join our team! 

This position is responsible for developing and implementing marketing and sales program to insure maximum occupancy and revenue levels are achieved for the Community.

Here are a few of the daily responsibilities of a Admissions Coordinator:

1. Responsible for the professional handling of all incoming referrals/inquiries. Manages the move-in process through first inquiry, to receipt of insurance approval/payment, to move-in. Effectively negotiates and promotes the community to each inquiry.

2. Obtains and manages referrals from hospital social workers, physicians, family members and Ensocare.

3. Works with the prospective resident, family members, and key influencers (physician, attorney, discharge planners, as appropriate) to facilitate a timely and beneficial commitment to the community. This includes frequent personal contact with the prospective resident, resident representative, hospital discharge planners, and other appropriate influencers including but not limited to telephone calls, home or office visits, and tours as appropriate.

4. Implements the SalesFirst Standards for admissions and referral development throughout the entire process with a strong emphasis on response times with referral partners.

5. Attends sales training and all requisite professional development opportunities.

6. Interacts with other departments, assuring that apartments are properly prepared for admission/move-in and keeping all pertinent parties apprised of admission/move-in dates and possible adjustments.

Knowledge and Skill Requirements:

One year of demonstrated relevant sales experience.

Proficient in all areas of Medicare as related to the admissions process.

Some college preferred.

Experience in a skilled care setting desired.

Must possess excellent written, oral, and interpersonal skills, as well as the ability to juggle multiple priorities.

Has an overall knowledge and comfort level with all technology associated with their position and its implementation regarding communications with professionals, families, and potential guests/residents of the community.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.