Adjustment Clerk jobs in Michigan

Adjustment Clerk reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Being an Adjustment Clerk communicates results of findings to customer. Requires a high school diploma or its equivalent. Additionally, Adjustment Clerk typically reports to a supervisor or manager. The Adjustment Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Manager, Risk Adjustment Analytics
  • Emergent Holdings Career Section
  • Southfield, MI FULL_TIME
  • SUMMARY:   

    The Manager is responsible for providing leadership for the team who is involved in analytics, evaluation, modeling, and performance in support of customers to meet the growth, retention, membership, pricing and service goals for all group and individual product lines of BCBSM and BCN Senior Health Services for key accounts, auto/national, Trust funds, and mid-small groups, individuals, consultants, providers, vendors, and managing/general agencies/agents.  Monitor/mentor multiple projects simultaneously ensuring appropriate model designs and statistic methods are adopted. Drive the continuous method improvement in department analytic work. Assist in the planning and implementation of programs to improve revenue, control cost, improve quality and efficiency of services delivered to BCBSM and BCN Senior Health Services populations. Prepare presentations and technical reports in a clear and concise manner to communicate finding from analytics, modeling to leadership and other interested parties and groups. Other duties may be assigned. This role is also responsible for strategizing, innovating, analyzing, planning, organizing, budgeting, reporting, identifying equipment needs, and other functions that are required to maintain and operate an efficient and effective department.

    RESPONSIBILITIES/TASKS: 

    • Plans, organizes, and directs activities of an assigned business area, including, but not limited to, planning, training, motivation, staff development, staff selection, and communication.
    • Manages staff that is responsible for delivering exemplary customer service or effective/efficient support (i.e. marketing strategies, communication materials, campaigns, etc.) from group, individual, or agent customers, including responding to inquiries which may include questions on products, programs, rulings, claims, and membership processing, as well as administrative questions that directly result in the retention of group or individual business.
    • Maintains and promotes quality relationships with internal and external customers.
    • Compiles and analyzes statistics and prepares activity related reports, manpower needs, and inventories and monitors all workflows within the unit.
    • Leads and participates in workgroups and task forces in order to complete special assignments and projects.
    • Coordinates and sets priorities that maintain continuity in accomplishing the sales and membership growth goals set for the department.
    • Recommends processes to control supply expenditures and promotes efficient use of resources. 
    • Participates in development of annual departmental budget, monitors budget, and identifies budget discrepancies.  Researches cause and makes recommendations.
    • Responsible for balancing workload to optimize the effectiveness of the department.

    DIRECTION EXERCISED:

    Directly supervises exempt staff in accordance with company policies and applicable Federal and State Laws.  Responsibilities include, but are not limited to, effectively interviewing, hiring, terminating, and training employees; planning, assigning, and directing work; appraising performance; rewarding and counseling employees; addressing complaints and resolving problems; supporting and encouraging the engagement process.

    This position description identifies the responsibilities and tasks typically associated with the performance of the position.  Other relevant essential functions may be required.

    EMPLOYMENT QUALIFICATIONS:

    EDUCATION:

    Bachelor’s degree in Business Administration, Mathematics, Statistics, Data Science, Finance, Health Care Administration, or a related field required.  Master’s degree in a related field, certification or progress toward certification is highly preferred and encouraged. Continuous learning, as defined by the Company’s learning philosophy, is required. 

    EXPERIENCE: 

    5 years’ experience of progressive responsibility in a business environment with demonstrated technical knowledge that provides the necessary knowledge, skills, and abilities required.  Three years supervisory or lead experience in business required.

    SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: 

    • Excellent analytical, organizational, planning, verbal, and written communication skills required.
    • Knowledge of current risk adjustment and revenue models, including CMS regulations and related impacts.
    • Knowledge of health insurance and health care industry in general, more specific about BCBSM business, products, and programs.
    • Strong Analytical skills (i.e. statistical methods, business process metrics, outcomes measurement, process modeling, quality assessment, etc.)
    • Excellent verbal and written skills to communicate complex ideas.
    • Strong working knowledge of data languages such as SAS or SQL.
    • Ability to work independently, within a team environment and communicate effectively with employees at all levels.
    • Solid working knowledge of reporting tools and software: Excel, Access, PowerPoint, Word and Visio, as well as Statistical software (R preferred)
    • Must be self-motivated and have the ability to work well under pressure.
    • Ability to effectively present information and respond to questions from internal and external contacts at all levels of the organization.
    • Ability to read, analyze, write, and develop communications (i.e. white papers, strategy decks, etc.)  or reports as required by leadership.
    • Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques.
    • Ability to establish workflows, manage multiple projects, and meet necessary deadlines

    WORKING CONDITIONS:

    Work is performed in an office setting with no unusual hazards. Occasional travel is required. 

    The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. 

    We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis.  Nothing herein is intended to create a contract.

  • 3 Days Ago

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Director Risk Adjustment Encounters & Analytics
  • Corewell Health
  • Grand Rapids, MI FULL_TIME
  • Job Summary The Director, Risk Adjustment Encounter Reporting & Analytics is a strategic, analytical, critically thinking senior leader in the Risk Adjustment Department, charged with overseeing and l...
  • 16 Days Ago

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Nurse Practitioner NP, Full-Time, HRA
  • Hueman Risk Adjustment Solutions
  • Midland, MI FULL_TIME
  • Hueman is hiring Nurse Practitioners to complete In-Home Health Risk Assessments (HRAs) for Medicare and Medicaid members. This position is a full-time opportunity in and around Midland, MI. Nurse Pra...
  • 18 Days Ago

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Clerk
  • Dollar General
  • Shelby, MI FULL_TIME
  • Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are...
  • 21 Days Ago

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Clerk
  • Postal Source
  • Bay, MI FULL_TIME
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1...
  • Just Posted

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Clerk
  • Postal Source
  • Niles, MI FULL_TIME
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1...
  • Just Posted

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CASHIER/ADJUSTOR DIETARY (PD Varied)
  • Universal Health Services, Inc.
  • RECRUITING ALERT: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospita...
  • 3/28/2024 12:00:00 AM

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Winchester - Production Machine Adjustor I Trainee
  • Olin Corporation
  • Beggs, OK
  • ** Position Description** **Winchester - Production Machine Adjustor I Trainee** Location **US-IL-East Alton** Job Code ...
  • 3/28/2024 12:00:00 AM

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Auto Claims Adjuster
  • Liberty Mutual
  • Plano, TX
  • Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, ex...
  • 3/27/2024 12:00:00 AM

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Auto Claims Adjuster
  • Liberty Mutual
  • Indianapolis, IN,US
  • Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, ex...
  • 3/27/2024 12:00:00 AM

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Auto Damage Adjustor in Training
  • Government Employees Insurance Company
  • Charleston, SC
  • Auto Damage Trainee Charleston, SC Salary: $22.83 per hour / $46,000 annually Accidents can be scary, and our Auto Damag...
  • 3/25/2024 12:00:00 AM

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Auto Damage Adjustor - Trainee
  • Government Employees Insurance Company
  • Charleston, SC
  • Auto Damage Trainee Charleston, SC Salary: $22.83 per hour / $46,000 annually Accidents can be scary, and our Auto Damag...
  • 3/25/2024 12:00:00 AM

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Entry Level Auto Damage Adjustor
  • Government Employees Insurance Company
  • Charleston, SC
  • Auto Damage Trainee Charleston, SC Salary: $22.83 per hour / $46,000 annually Accidents can be scary, and our Auto Damag...
  • 3/25/2024 12:00:00 AM

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FL Smithe Envelope Machine Adjustor
  • Northeastern Envelope Co.
  • Old Forge, PA
  • Job Description Job Description We are seeking an Envelope Machine Adjustor to join our team! You will operate adjust an...
  • 3/25/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Adjustment Clerk jobs
$32,672 to $40,573

Adjustment Clerk in Salisbury, NC
The affected positions are the city's public-services director and the clerks for city council, the mayor's court and the police department.
January 10, 2020
Adjustment Clerk in Altus, OK
Bookkeeping, accounting, and auditing clerks produce financial records for organizations.
February 09, 2020
Adjustment Clerk in Davenport, IA
This Being an Adjustment Clerk is Like Riding a Bike Funny Job Unisex T Shirt is provided on quality cotton.
December 30, 2019