Adjustment Clerk reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Being an Adjustment Clerk communicates results of findings to customer. Requires a high school diploma or its equivalent. Additionally, Adjustment Clerk typically reports to a supervisor or manager. The Adjustment Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
SALARY GRADE: Flat Rated
Knowledge of: NC general statutes; policies and procedures related to the local judicial district; civil proceedings and the Civil Case Processing System (VCAP); juvenile proceedings; Juvenile Case Tracking/Scheduling System (JWISE); eWarrants; ACIS/Criminal Court Information System (CCIS) and general office and clerical procedures.
Skills in: basic math; active listening; managing a high volume of public interaction; effectively communicating both verbally and in writing; fast, accurate data entry; and MS Word, Excel, and Outlook.
Ability to: read and comprehend legal documents; interact diplomatically with a diverse group of people; multi-task; adjust to unexpected events; meet deadlines; organize and manage files; work independently; maintain confidentiality; and provide procedural information without giving legal advice.
High school diploma or equivalent. Minimum of 18 years of age. Henderson County residents preferred.
INSTRUCTIONS:
Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.
*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.
Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
0 Adjustment Clerk jobs found in Cary, NC area