Accounts Receivable Manager manages accounts receivable functions to ensure compliance with internal controls and accounting policies. Oversees collection activities such as sending follow-up inquiries, negotiating with past-due accounts, and keeping track of cash receipts. Being an Accounts Receivable Manager monitors account aging reports, identifies delinquent accounts, and refers accounts to collection agencies. Develops and implements controls and policies to ensure accurate and compliant receivable records. Additionally, Accounts Receivable Manager verifies customer credit limits and applicable payment terms. Audits methods and procedures of accounts receivable function to improve efficiency. Requires a bachelor's degree. Typically reports to a director. The Accounts Receivable Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Accounts Receivable Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The AR Resource is responsible for training the Office Manager and Assistant Office Manager in their roles in order to maintain accurate billing and collection of all receivables, including Private, Medi-Cal, Medicare, Hospice, VA and Managed Care. This position trains on all aspects of billing, eligibility, claims, banking, accounting and EHR software.
REPORTING:
This position reports to the Regional Accounts Recievable Resource
ESSENTIAL JOB FUNCTIONS:
· Provides ongoing support and training to the Office Manager and Assistant Office Manager in the areas of accounts receivable to include but not limited to:
o Posting and reconciling census
o Posting and reconciling deposits
o Billing and collection process of all payers
o Month end closing process to include posting ancillary charges
o Resident trust account processes to include petty cash and reconciliation process
o All functions as outlined on AR calendar
· Provides ongoing support and training on all aspects of billing, claims, banking, accounting and EHR software
· Provides ongoing support and training on eligibility and authorization process for all payer types, such as Medi-Cal, Medicare, Managed Care, etc.
· Provides direction on the follow-up process for all payers, including claim correction and appeals
· Provides direction on the collection process for private accounts, including small claims court, collection agencies and attorney referrals
· Ensure accurate and timely submission of refunds and write offs
· Assists facility with implementing and improving systems such as insurance verification, authorization/level confirmation, triple check, etc.
· Conducts monthly and quarterly audits to include but not limited to:
o Private and share of cost account review
o 120 account review
o A-Z aging review
o Review of accurate and timely claim submission
o Resident trust
· Completes month end close process for each facility to ensure accurate revenue
· Develops Office Manager supervisory skills and assists them with performance and development of Assistant Office Manager
· Informs Administrator of observations and findings during facility visit
· Assists facility in the development and achievement of goals
· Assists in the recruitment and selection for Office Manager and Assistant Office Manager positions
· Collaborates with facility Administrator regarding the hiring, performance management, and termination of Business Office personnel
· Joins weekly region bad debt call and performs any necessary follow up with facilities on accounts
· Able to travel locally and out of area as needed to support and consult with facilities, including overnight travel
· Follows all HIPAA regulations
· Must be capable of maintaining a regular attendance
· Performs other related duties as required and assigned
REQUIREMENTS:
· Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
· Demonstrates honesty and integrity at all times
· Able to understand and follow written and/or verbal directions
· Able to communicate adequately in oral and/or written communication
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