Accounts Receivable Manager jobs in Cincinnati, OH

Job Summary:

DMG is seeking an Accounts Receivable Manager to oversee the accounts receivable functions within our organization. The ideal candidate will be responsible for managing and directing accounts receivable, credit and collections revenue cycle, ensuring accurate and timely invoicing, and maintaining strong relationships with clients.

Duties:

• Oversees the Company’s trade credit policies and procedures.
• Owns Key Performance Indicators (KPI’s) for the team and ensures consistent minimum performance expectations are maintained.
• Oversees and monitor the credit risk for the company with new and existing customers.
• Manages a team of 7-10 AR Staff. Develops, trains and maintains the AR staff to ensure individual and collective success.
• Own the Company’s Credit & Collections policy and ensure compliance on an ongoing basis.
• Manage write-off collections process to ensure team is reaching out to try to collect those that are possible.
• Ensure timely processing of cash receipts is completed by team.
• Help improve and resolve issues in automation of cash application.

Critical Success Factors:

• Ability to identify, design, implement and maintain process improvements.
• Ensuring the AR team is contacting customers daily, providing updates in our weekly reporting meetings for executive packet, and following the policy set forth.
• Ensuring team is collecting written off items and maintaining updates on that process and values received.
• Ensuring cash is applied same day received and updates are communicated to collections teams so that time is not spent collecting monies we already have received.
• Manage collections process to ensure write-offs and past due payments are minimized and documented appropriately.

Key Metrics:

• Weekly update from AR team is complete – all customers contacted, and updates clear.
• All cash is posted for the week within the week.
• All required reporting is created and updated accordingly for upper management.
• Matcher file uploaded weekly.

Competencies:

• Analytical/Process Improvement/Process Documentation
• Detail oriented
• High Verbal and Written Communication Skills
• Multitasker
• Organizational Skills
• Problem Solver
• Strong Work Ethic/Initiative
• Task Management
• Teamwork
• Time Management
• Team Management

Requirements & Preferences:

• At minimum, High School Diploma or GED
• 5 years of experience in collections role
• 3 years of experience in supervisor or management role
• Demonstrated experience always maintaining a calm and professional demeanor, exercising excellent judgment, and maintaining a positive perspective in all situations.
• Lives Divisions Values – Passionate, Accountable, Committed, Trustworthy - demonstrating the values of Divisions through words, actions, and by example, fosters and environment that reflects the values of the company.
• Able to meet any in-person requirements of the team or business needs.
• May require extended hours during peak workloads or special projects.
• Ability to sit at a desk for extended periods of time.
• Willingness to learn and help others.
• Willingness to adapt to changes, improvements, and efficiencies quickly.
• Extensive knowledge of how collections and credit function within a company.

Computer Skills/Software/Hardware Requirements:

• Advanced knowledge of Excel – including but not limited to the ability to work with formulas (creating), macros, and multiple tabs in workbooks.
• Working knowledge of Microsoft Office Applications (Outlook, Teams, Word, PowerPoint).
• Experience in NetSuite a plus.
• Understanding and experience using D&B service.

Divisions Maintenance Group is an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years
• 6 years

Schedule:

• 8 hour shift

Experience:

• Accounts receivable: 5 years (Preferred)

Ability to Commute:

• Cincinnati, OH (Required)

Ability to Relocate:

• Cincinnati, OH: Relocate before starting work (Required)

Work Location: In person