Accounts Receivable Manager jobs in Bend, OR

Job Summary:
The accounts receivable specialist is responsible for managing and processing incoming payments, ensuring accuracy in financial records, and maintaining strong communication with clients. This role requires a strong understanding of accounting principles, excellent problem-solving skills, and the ability to work collaboratively with other departments.

Duties:
· Receives incoming customer payments, enters cash receipts

· Collects customer payments in accordance with payment due dates.

· Communicates with customers (verbally, via email, letter or fax) to reconcile customer accounts. Researches and applies unallocated cash.

· Provides customer service regarding collection issues, process customer refunds, process and review account adjustments, small balance write offs, customer reconciliations and processes credit memos.

· Makes collections calls in a professional manner while keeping and improving customer relations.

· Conducts credit checks on all new in-house charge accounts; sets up new accounts and sends out corresponding letter.

· Identifies account delinquencies and discusses them with management.

· Turns over delinquent accounts and uncollectible NSF checks to third party collection agency in a timely manner.

· Reviews and monitors accounts turned over to third party collection agency.

· Backup cash office as needed.

· Responsible for assisting customers in opening cash and house accounts within 48 hours

· Understands, tracks and verifies all proper lien functions are executed properly

· Excellent problem solving/judgment skills and high level of attention to detail and accuracy.

· Strong organizational skills and the ability to work under pressure.

· Ability to handle and prioritize multiple tasks and meet all deadlines.

· Arrives fully ready for work and on time.

· Shows initiative and seeks to keep productively engaged during entire shift.

· Work attitude is one of willingness and helpfulness.

· Gets along well with customers, other employees and managers.

· Takes initiative to help in other departments without prompting.

· Collaborates with team members to find solutions, communicating effectively with clients to resolve disputes, and escalating issues to higher management when necessary.

· Identify bottlenecks, implement process improvements, and coordinate with other departments to streamline interdepartmental workflows.

· Troubleshoot problems related to billing discrepancies, overdue accounts, and customer inquiries.

· Additional duties and responsibilities as assigned.

Skills:
· Proven experience in Accounts Receivable or in a similar role.

· Strong knowledge of accounting principles and financial regulations.

· Proficiency in using accounting software and Microsoft Excel.

· Excellent communication and interpersonal skills.

· Detail-oriented with strong analytical and problem-solving abilities

Education and Experience

· Associate’s degree and equivalent industry experience required. Bachelor’s degree preferred.

· At least three years of related industry experience preferred

Physical Requirements

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

If you are a detail-oriented individual with a strong background in accounts receivable, we encourage you to apply.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Work Location: In person