Accounts Receivable Clerk jobs in Asheville, NC

Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

Responsible for maintaining group master account billing for groups that have held a function at the Resort. Handle billing questions on the phone from guests and meeting planners. Attend pre-convention meetings and set-up arriving group accounts in the computer system. Should be well versed in all duties of the Accounts Receivable office and able to assist the Credit Manager when needed.

Apply to all aspects of daily operating routine the Company Values of The Grove Park Inn: Ethical, Profitability, Family, Fun, Love, Hard Work, Individuality, Creativity, Simplicity, Consistency, Legendary Service, Common Sense, Good Judgment and Wellness
• Display, effectively communicate, and hold all employee shareholders accountable to our Corporate Culture: our Vision, our Mission and our Values.
• Responsible for maintaining group master account billing for groups that have held a function at the Resort.
• Handle billing questions on the phone from guests and meeting planners.
• Attend pre-convention meetings and set-up arriving group accounts in the computer system.
• Assist in all duties of the Accounts Receivable office.
• Maintain Accounts Receivable paperwork and filing.
• Research and make adjustments to all problem accounts. Contact guests/customers when necessary.
• Monitor office supplies and reorder if necessary.
• Assist with employee and member billing.
• Maintain a clean office and work environment.
• Handle any other reasonable requests by management.

• Previous hotel experience preferred
• High school diploma or equivalent
• Prior receivables and/or accounting experience preferred.
• Must be proficient in Excel, Outlook and other general computer skills
• Must be able to communicate with internal and external guests
• Ability to prepare statistical reports.
• Ability to handle, control and resolve difficult situations with strong problem solving and analytical skills.