Accounts Receivable Clerk - A/R Clerk
Application Deadline: 29 March 2024
Department: Accounting/Finance
Employment Type: Full Time
Location: Charlotte
Reporting To: Eric Leonard
Compensation: $19.00 - $20.00 / hour
Description
Tropical Foods is a second-generation family owned business. We start by sourcing the highest quality ingredients and then create snacks and mixes bursting with the bold flavors you love. With more than 3,000 snacks in our product line, Tropical Foods is the ideal snack partner for your business. Tropical Foods has sales and distribution offices in Orlando, Atlanta, Washington DC, Dallas and Charlotte, NC.
Are you motivated, outgoing, and have excellent computer skills? If so, we have a great opportunity for you! We are offering hourly pay, benefits, sign on bonus, as well as a chance to earn more through our spiff and incentive programs. Hours: 8:00am - 5:00pm Monday- Friday.
Come join the Tropical team!
Job Summary
The Accounts Receivable Clerk records payments to customers' accounts and maintains accounts receivable records. This position will be working from our Charlotte Office.
Key Responsibilities
· Leverages cash application automation through High Radius to handle exceptions and ensure accurate and timely cash postings to the ERP.
· Participates in collection efforts for assigned accounts.
· Processes daily credit card deposits.
· Researches and processes customer claims of invoice payment.
· Researches and processes charge backs, returns, and bad checks.
· Answers accounts receivable e-mail and phone inquiries and follows up in a timely fashion.
· Calls and/or mails correspondence to customers as necessary in order to update accounts.
· Assists with related special projects, as required.
· In keeping with our value of Customer Satisfaction, this position is expected to provide high-quality customer service to our internal and external customers, vendors, and others alike.
· Adheres to company Policy and Procedures.
· Performs duties as workload necessitates.
· Maintains a positive and respectful attitude.
· Communicates regularly with supervisor and about department issues.
· Demonstrates flexible and efficient time management and ability to prioritize.
· Consistently reports to work on time, prepared to perform duties of position.
· Meets department productivity standards.
May perform other duties as required.
Skills, Knowledge and Expertise
· Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to read and understand English.
· Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.
· Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
· Computer Skills: To perform this job successfully, an individual should have a knowledge of Microsoft Office Suite with an expert knowledge of MS Excel, and accounting software. Dynamics experience a plus.
Education and Experience
· High school diploma or general education degree (GED) plus 2-3 years related experience and/or training; or equivalent combination of education and experience.
Physical Demands
· The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
Work Environment
· Work is performed in a comfortable office environment and disruptions occur infrequently.
· The noise level in the work environment is usually moderate.
Travel Required
· 5% to and from the post office.
Benefits
Affordable healthcare (medical/dental/vision)
Opportunity to participate in the Health Savings Account (HSA) and Flexible Spending Account (FSA)
Short Term Disability Insurance paid by the company
Basic life Insurance equals to your annual salary paid by the company
Employee Assistance Program – paid by the company
Long Term Disability Insurance
The opportunity to purchase additional voluntary insurance coverage for:
Life Insurance
Accident
Whole Life
Prepaid Legal
PTO (Paid Time Off)
8 Paid Holidays per year
401-k Plan with match (eligible after 6 months of employment)