Account Services Representative, Sr. jobs in the United States

Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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REMOTE - Patient Account Representative II
  • Patient Account Representative II - UTHealth Houston Careers
  • Houston, TX FULL_TIME
  • What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

    Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

    • 100% paid medical premiums for our full-time employees  
    • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
    • The longer you stay, the more vacation you’ll accrue! 
    • Longevity Pay (Monthly payments after two years of service) 
    • Build your future with our awesome retirement/pension plan! 

    We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

    • Free financial and legal counseling 
    • Free mental health counseling services 
    • Gym membership discounts and access to wellness programs 
    • Other employee discounts including entertainment, car rentals, cell phones, etc. 
    • Resources for child and elder care 
    • Plus many more! 

    Position Summary:

    The patient account representative is responsible for the timely collection of third party and private pay receivables within regulatory guidelines.  

    Position Key Accountabilities:

    1.    Manage multiple work queues for follow-up and denials by engaging payor websites and initiate calls in order to ensure prompt payment of medical claims.
    2.    Reviews incoming correspondence and takes appropriate action. Responds promptly to inquiries.
    3.    Identifies denial trends and notifies Supervisor and/or Manager to prevent future denials and further delay in payments.
    4.    Pursues appeals and takes the necessary steps to bring accounts to resolution.
    5.    Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary.  Updates account information accordingly.
    6.    Communication documentation demonstrates clear action taken on each account as well as what further action is needed to capture payment. Work output is documented clearly, so that various departments involved in resolution can review the account.
    7.    Ability to meet departmental standard for quality and productivity.
    8.    Other duties as assigned.

    Certification/Skills:

    Basic knowledge of business office, patient billing, or collection/ reimbursement procedures in a healthcare setting; proficient in MS Office with emphasis in Excel, 10-key and math.

    Minimum Education:

    High School Diploma or equivalent

    Minimum Experience:

    Three years hospital/ medical collections experience with understanding of third party reimbursement procedures, as well as state and federal regulations governing healthcare.

    Physical Requirements:

    Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

    Security Sensitive:

    This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

    Residency Requirement:

    Employees must permanently reside and work in the State of Texas.

  • 24 Days Ago

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Call Center Representative
  • Health Matching Account Services
  • Houston, TX OTHER
  • Call Center Representative JOB DESCRIPTION SUMMARY The Call Center Representative is responsible for placing outbound sales calls, to drive sales of insurance policies to licensed sales professionals,...
  • 6 Days Ago

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REMOTE - Senior Patient Account Representative (Rev Cycle)
  • Senior Patient Account Representative (Rev Cycle) - UTHealth Houston Careers
  • Houston, TX FULL_TIME
  • What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in. This positi...
  • 7 Days Ago

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REMOTE - Patient Account Representative II (Rev Cycle)
  • Patient Account Representative II (Rev Cycle) - UTHealth Houston Careers
  • Houston, TX FULL_TIME
  • What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.Once you joi...
  • 13 Days Ago

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Account Service Coordinator
  • Lennox National Account Services
  • FL, FL FULL_TIME
  • Lennox International(LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century a...
  • 25 Days Ago

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Collection Account Representative / Debt Collector
  • Account Recovery Specialists, Inc
  • Wichita, KS FULL_TIME
  • Are you interested in joining a growing, progressive company in the financial services industry?Account Recovery Specialists, Inc. (“ARSI®”) is a Kansas-grown, family-owned organization headquartered ...
  • 1 Month Ago

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Business Development Manager
  • ESI Total Fuel Management
  • Ashburn, VA
  • Job Description Job Description About ESI ESI Total Fuel Management is a highly regarded engineering, manufacturing, and...
  • 3/28/2024 12:00:00 AM

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Sales Associate III
  • Tapestry, Inc.
  • Leesburg, VA
  • Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers a...
  • 3/28/2024 12:00:00 AM

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HVAC Service Sales Manager
  • Pkaza Critical Facilities Recruiting
  • Ashburn, VA
  • Apply for this Job This opportunity is with a leading HVAC solutions firm looking to expand on its presence in the North...
  • 3/28/2024 12:00:00 AM

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Business Development Operations Lead Associate
  • Peraton
  • Herndon, VA
  • Responsibilities: Peraton is looking to fill Senior Business Development Operations roles within the Space and Intellige...
  • 3/27/2024 12:00:00 AM

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1413503 Customer Delivery Consulting Engineer
  • BuildSubmarines.com
  • Herndon, VA
  • Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could op...
  • 3/26/2024 12:00:00 AM

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Sales Manager
  • Xponential Fitness
  • Leesburg, VA
  • Founded in 2007, Club Pilates is the nation's largest and fastest-growing Pilates franchise with locations in 40 states ...
  • 3/26/2024 12:00:00 AM

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Inside Sales Representative
  • NVT Staffing
  • Herndon, VA
  • Job Description Job Description Inside Sales Representatives will be responsible for managing leads, public course enrol...
  • 3/25/2024 12:00:00 AM

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1413503 Customer Delivery Consulting Engineer
  • Cisco Systems Inc
  • Herndon, VA
  • Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could op...
  • 3/25/2024 12:00:00 AM

Income Estimation for Account Services Representative, Sr. jobs
$44,607 to $56,539

Career Path for Account Services Representative, Sr.