Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
The position of Credit & Account Services Admin is a level I position and of great significance to Valley Wide Cooperative. This position is responsible for AR payment posting, posting AR adjustments, AR account reconciliations and assisting with other department tasks as assigned.
Job Summary:
These are the basic requirements of the position and must be performed competently.
ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES: