Account Services Representative, Sr. jobs in Florida

Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Account Service Coordinator
  • Lennox National Account Services
  • FL, FL FULL_TIME
  • Lennox International(LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

    Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations.

    Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

    We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

    Job Description

    This specialist is responsible for handling incoming customer calls and fulfilling customer needs to ensure satisfaction.

    The specialist may also be asked to respond to e-mail inquiries.

    While providing outstanding customer service is the primary function, the person in this position may have the opportunity to sell or promote products and services.

    Duties include, but are not limited to :

    • Process new orders based on customer requests.
    • Track open orders to ensure completeness in a prompt manner.
    • Check pricing and verify availability.
    • Review and troubleshoot customer problems and initiate standard action for repair, replacement, return or field service as guided by customer service policies.
    • Use a computerized system for tracking, information gathering and / or troubleshooting.
    • Respond to customer inquiries, as needed, by referring them to published materials, secondary sources or more senior staff.

    Qualifications

    • Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.
    • Excellent written and verbal communication skills, including effective listening skills.
    • Ability to learn and understand technical terminology.
    • Must be able to work in a fast-paced goal-oriented environment.
    • Able to handle multiple tasks, stay organized, and focused on details.
    • Requires limited knowledge of the organization, products, and / or services.
    • Requires ability to navigate a computerized data entry system or other relevant applications.

    Under direct supervision, handles incoming customer calls and fulfills customer needs to ensure customer satisfaction. May respond to e-mail inquiries.

    Calls are basic and routine.

    Processes new orders based on customer requests. Tracks open orders to ensure completeness in a prompt manner. Checks pricing and verifies availability.

    Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies.

    Uses computerized system for tracking, information gathering, and / or troubleshooting. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

    Customer service is the primary function, but may include minimal selling or promotion of products or services.

    Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.

    Excellent written and verbal communication skills, including effective listening skills. Ability to learn and understand technical terminology.

    Must be able to work in a fast-paced goal-oriented environment. Able to handle multiple tasks, stay organized, and focused on details.

    Requires limited knowledge of the organization, products, and / or services. Requires ability to navigate a computerized data entry system or other relevant applications.

    3 hours ago
  • 24 Days Ago

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Director of Resident Services
  • Sr Companies Llc
  • Fort Walton Beach, FL FULL_TIME
  • Summary: Responsible for enhancing and improving the SRIM experience specifically in Heartful Care for our residents and their families by performing the following duties. Duties and Responsibilities ...
  • 11 Days Ago

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Sr Account Executive - Financial Services Industry
  • SAS
  • Sydney, FL OTHER
  • Sr Account Executive – Financial Services Industry Hybrid Base location: Sydney We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform dat...
  • 1 Month Ago

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Sales Representative/Account Manager
  • Amerinational Management Services
  • Orlando, FL FULL_TIME
  • We are looking for Responsible, Enthusiastic, Sales Oriented Individuals with Great Communication, Ethical Persuasion, and Proven Sales and Customer Service Skills to join our growing company. AMS spe...
  • 6 Days Ago

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Outside Sales Representative - Account Manager
  • CEC Motor & Utility Services
  • Palmetto, FL FULL_TIME
  • CEC Motor and Utility Services has an immediate full-time opportunity for an Outside Sales Representative/Account Manager at our office in Palmetto, FL. The daily routine of an Outside Sales Represent...
  • 20 Days Ago

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Dental Assistant/Patient Account Representative
  • Langley Health Services
  • Ocala, FL FULL_TIME
  • We are looking for a full-time Dental Assistant/Patient Account Representative Team Lead who is a robust team player. We hire to retire. Join our awesome team of medical and dental professionals today...
  • 10 Days Ago

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Account Service Representative
  • Wil Fischer Distributing Companies
  • Lenexa, KS
  • Job Description Job Description Account Service Representative ~ $500 Sign-On Bonus Department: Sales Location: Kansas C...
  • 3/28/2024 12:00:00 AM

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Account Service Representative
  • House of Wu
  • Fort Myers, FL
  • Job Description Job Description For over 30 years, House of Wu has been a beacon in the bridal and evening dress manufac...
  • 3/27/2024 12:00:00 AM

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Account Service Representative
  • CPD Distribution LLC DBA
  • Troy, MI
  • Job Description Job Description Zimmer Biomet Great Lakes is an independent distributor of Zimmer Biomet, Inc. based in ...
  • 3/27/2024 12:00:00 AM

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Account Service Representative
  • Nkywater
  • **Position:** Account Service Representative **Location:** Erlanger, KY **Job Id:** 235 **# of Openings:** 1 **Account S...
  • 3/26/2024 12:00:00 AM

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Customer Account Service Representative
  • Epson America, Inc.
  • ** Customer Account Service Representative** Location: Los Alamitos, CA, US Requisition ID: 5201 Company: Epson America,...
  • 3/26/2024 12:00:00 AM

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Account Service Representative
  • Career Personnel Services
  • Birmingham, AL
  • Job Description Job Description Are you ready to start your new career in 2024??!!! A highly reputable and successful in...
  • 3/25/2024 12:00:00 AM

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Account Service Representative
  • Earthquakes Soccer, Llc
  • **Account Service Representative - San Jose Earthquakes (San Jose CA)** San Jose Earthquakes jobs Sports Jobs in San Jos...
  • 3/25/2024 12:00:00 AM

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Account Service Representative (Remote)
  • remoteworkingmomlife.com
  • Las Vegas, NV
  • **Account Service Representative (Remote)** ** Las Vegas, NV 1 month ago Be among the first 25 applicants** ** Welcome b...
  • 3/24/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative, Sr. jobs
$42,377 to $53,712

Account Services Representative, Sr. in Danbury, CT
Responsible for assisting Boston Sales Representatives with day to day sales activities.
November 28, 2019
Account Services Representative, Sr. in Dothan, AL
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
November 28, 2019
Account Services Representative, Sr. in Greenville, MS
Account service representative is similar to customer service representative.
December 28, 2019