Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Health Services, Inc. is a progressive healthcare organization specializing in innovative quality patient care, integrating physical, mental and social well-being. HSI has served the community for over 50 years by providing patients with a full range of quality comprehensive services. We have 11 clinics located throughout the River Region, 2 mobile clinics, and 4 school-based clinics in partnership with Montgomery Public Schools.
HSI is looking for an energetic Patient Account Representative to join our team. This position performs a variety of clerical and receptionist duties, to include but not limited to, greeting patients as they enter the facility, answering telephones, collecting necessary patient information and entering data, verifying insurance and collecting payment for services.
Job duties:
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Benefits:
Health Services, Inc. offers a full benefits package for full-time and eligible part-time employees, including: health, dental and vision insurance, term life insurance, short- and long-term disability, flexible spending account options and a 403b. Eligible employees may also accrue time off and sick time based on years of service. We observe 9 paid holidays annually and provide 2 floating holiday options for eligible employees.