Account Services Representative, Sr. provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative, Sr. resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative, Sr. identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Account Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Account Representative
4600 Lois Dr, Anchorage, AK 99517, USA Req #38062 Wednesday, April 17, 2024
We are Spenard Builders Supply part of Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market.
You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable.
We believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so.
As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
We are looking to add an Account Representative to our Anchorage Team!
This is an onsite role located at : 4600 Lois Dr, Anchorage, AK 99517
The ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company’s policies and procedures related to credit and collection activities;
ensures effective handling of collection of delinquent accounts and investigating the credit risks of customers and suppliers.
Responsibilities :
and communicates performance and key issues / drivers to Credit Manager, National Credit Manager, Credit Director and appropriate Finance, Operations and Sales stakeholders.
Coordinates with Underwriting, Credit Management, underwriting, Bill and Cash Applications team and management to ensure that credit processes are occurring seamlessly across the organization;
providing the requested information in a timely manner and effectively able to balance their primary collections duties with the provision of customer and local knowledge to other interfacing credit teams and functions.
schedules periodic safety meetings and solicits recommended changes to improve safety procedures.
COMPETENCIES
Requirements :
Last updated : 2024-04-23