Account Services Representative jobs in North Carolina
Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative jobs
Customer Account Services Representative
- MED-EL Corporation
-
Durham, NC
FULL_TIME
-
Customer Account Services RepresentativeFull-TimeHybridDurham, NCAbout the Company:MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners.Our Mission: Delivering leading-edge technology to restore hearing and empower connection.About the Role:The Customer Account Services Representative role works with patients and clinics answering product and service questions. In addition, you will process orders, prepare correspondence and fulfill customer needs to ensure excellent service standards.Primary Responsibilities:
- Serve as the primary contact for customers including patients, family members, medical providers, and professional contacts regarding their product needs.
- Process customer orders in accordance with company policy/Quality System and regulatory requirements for the handling of class III medical devices.
- Provide routine product troubleshooting assistance for MED‐EL medical products.
- Collaborate with internal staff members including Insurance Support Services, Audiology Technical Support Services, Accounting, Product Control, Order Fulfillment, and Sales teams to help maintain account relationships.
Position Qualifications:- Positive attitude, self‐motivated and collaborative team spirit a must!
- High School Diploma
- Minimum of 1‐2 years of Customer Service experience
- Strong written and verbal communication skills including the ability to articulate concisely.
- Excellent time management skills and ability to prioritize multiple time sensitive tasks.
- Excellent database skills with proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and ability to learn Microsoft Navision and CRM systems.
- Located within - or willing to relocate to – Durham, NC
What We Offer:
We know that benefits are important to you, and we offer a robust benefits package including:- Full medical, dental, and optional vision coverage effective on the first day of the month following 30 days of active service.
- Health Savings Account
- Short term and long-term disability paid by the company.
- Company paid life insurance with an option to purchase additional coverage.
- FSA Dependent Care
- Pet Insurance
- Critical Illness
- Accident Insurance
- PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
- Employee Assistance Program
MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
- 21 Days Ago
Sales Account Representative
- Legacy Services Financial
-
Mooresville, NC
FULL_TIME
- Benefits: Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Stock options plan Training & development Vision insurance At Legac...
- Just Posted
Sales Account Representative
- Legacy Services Financial
-
Salem, NC
FULL_TIME
- Benefits: Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Stock options plan Training & development Vision insurance At Legac...
- 6 Days Ago
Sales Account Representative
- Legacy Services Financial
-
Salem, NC
FULL_TIME
- Benefits: Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Stock options plan Training & development Vision insurance At Legac...
- 6 Days Ago
Sales Account Representative
- Legacy Services Financial
-
Concord, NC
FULL_TIME
- Benefits: Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Stock options plan Training & development Vision insurance At Legac...
- 25 Days Ago
Environmental Services Account Manager
- GDI Services Inc US
-
Hampstead, NC
FULL_TIME
- GDI Services, Inc., is a recognized leader in providing facility maintenance and building services to many of the most recognized brands in the industrial manufacturing, distribution, power generation...
- 10 Days Ago
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About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$36,845 to $45,599