Account Services Representative jobs in Indiana

Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

B
Account Services Representative in Collections
  • Barnes & Thornburg LLP
  • Indianapolis, IN FULL_TIME
  • To apply for this position, please copy and paste the link below into your browser and apply through our Career's Page.

    Only candidates who apply through the link below will be considered for this position.

    https://careers.btlaw.com/viRecruitSelfApply/ReDefault.aspx?FilterREID=10&FilterJobCategoryID=16&FilterJobID=1154

    SUMMARY: SUMMARY: Responsible for reviewing aged accounts receivable, analyzing account history and determining proper collection approach to ensure timely collection of accounts receivable. Contacts clients and updates the collections system with details of the calls. Create reports on problematic accounts and provides them to upper management. Work with the client and/or attorney to resolve any disputes or misunderstandings. Works closely with billers to help resolve billing questions. Observes confidentiality of client and firm matters.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:​

    1. Proactively and professionally interact with firm clients and billing attorneys to facilitate the timely payment of invoices as well as identify any challenges to the client submitting timely payment

    2. Review aged accounts receivable, analyze account history and determine proper collection approach to ensure timely collection of accounts receivable

    3. Contact clients directly via telephone, email and formal letters in accordance with the firm's collection policies and procedures

    4. Enter and maintain accurate, complete and up-to-date information summarizing all collection related activities in the firm's collection software; schedule and maintain follow ups5. Research and resolve, or initiate the resolution process, for problematic, disputed, and/or past due invoices

    5. Provide information to firm attorneys regarding status of their client's accounts receivables

    6. Monitor payment arrangements to ensure compliance with payment terms

    7. Promptly respond to inquiries from clients, attorneys and staff, while maintaining a high level of tact and professionalism

    8. Prepare reports and analysis on the status of collection matters; provide regular updates to management on these matters

    9. Recommend write-offs and/or placement with outside collection agencies or law firms when collection efforts have been exhausted

    10. Assists with the backup of Cash Receipts and their responsibilities on an occasional basis

    12. Assists Director of Receivables as required.​

    The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.​

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: ​

    1. A minimum of 3 to 5 years of related financial experience in a professional services organization; law firm experience preferred

    2. Working knowledge of credit practices and strong working knowledge of collection techniques

    3. Proficiency in MS Office; strong knowledge of Excel preferred

    4. Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm

    5. Strong writing skills necessary

    6. Ability to effectively handle telephone calls with tact, diplomacy and professionalism

    7. Highly self-motivated, self-directed and attentive to detail

    8. Must be able to multi-task

    9. Must be able to work in a team environment as well as work independently

    10. Ability to effectively prioritize and execute tasks in a high-pressure environment

    11. Demonstrated problem-solving skills

    12. Ability to foster an atmosphere of support, teamwork and effective collaboration​

    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirement.

    WORKING CONDITIONS:1. Normal office environment with little exposure to excessive noise, dust, temperature and the like.2. Work occasionally requires more than 37.5 hours per week to perform the essential duties of the position. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.​

    Equal Employment Opportunity and Diversity Statement
    Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Parental leave
    • Vision insurance

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Work Location: In person

  • 3 Days Ago

M
Account Manager/Sales Representative
  • Midwest Environmental Services, Inc.
  • , IN FULL_TIME
  • Job Summary: Midwest Environmental Services, Inc. offers a full line of environmental services and has been in operation since 1982. We specialize in waste disposal, recycling, oil and by products, em...
  • 2 Days Ago

G
Account representative
  • Genuine Parts Company
  • Fort Wayne, IN FULL_TIME
  • The Account Representative drives sales, identifies, and generates opportunities for various types of customers. This role fosters customer satisfaction by maintaining customer contact and managing cu...
  • 20 Days Ago

G
Account Representative
  • GFL Environmental Inc.
  • Whiteland, IN FULL_TIME
  • Job Description Summary Assist in selling and promoting GFL’s services to homeowners, businesses and industrial establishments by placing outgoing calls to current customers assigned for retention and...
  • 22 Days Ago

S
Account Representative
  • Superior Auto
  • Washington, IN FULL_TIME
  • Account Representative Full Time WASHINGTON, WASHINGTON, IN, US Salary Range : $14.00 To 15.00 Hourly Job DescriptionAre you tired of your old job? Leave it in the rear-view mirror and drive your way ...
  • 24 Days Ago

D
Account Representative
  • Default Board
  • FortWayne, IN FULL_TIME
  • Account Representative Superior Auto, Inc. is a growing regional automotive group that is seeking an Account Representative to join our team. Our organization has been around for nearly 50 years, help...
  • 24 Days Ago

W
Account Service Representative
  • Wil Fischer Distributing Companies
  • Lenexa, KS
  • Job Description Job Description Account Service Representative ~ $500 Sign-On Bonus Department: Sales Location: Kansas C...
  • 3/28/2024 12:00:00 AM

H
Account Service Representative
  • House of Wu
  • Fort Myers, FL
  • Job Description Job Description For over 30 years, House of Wu has been a beacon in the bridal and evening dress manufac...
  • 3/27/2024 12:00:00 AM

C
Account Service Representative
  • CPD Distribution LLC DBA
  • Troy, MI
  • Job Description Job Description Zimmer Biomet Great Lakes is an independent distributor of Zimmer Biomet, Inc. based in ...
  • 3/27/2024 12:00:00 AM

N
Account Service Representative
  • Nkywater
  • **Position:** Account Service Representative **Location:** Erlanger, KY **Job Id:** 235 **# of Openings:** 1 **Account S...
  • 3/26/2024 12:00:00 AM

E
Customer Account Service Representative
  • Epson America, Inc.
  • ** Customer Account Service Representative** Location: Los Alamitos, CA, US Requisition ID: 5201 Company: Epson America,...
  • 3/26/2024 12:00:00 AM

C
Account Service Representative
  • Career Personnel Services
  • Birmingham, AL
  • Job Description Job Description Are you ready to start your new career in 2024??!!! A highly reputable and successful in...
  • 3/25/2024 12:00:00 AM

E
Account Service Representative
  • Earthquakes Soccer, Llc
  • **Account Service Representative - San Jose Earthquakes (San Jose CA)** San Jose Earthquakes jobs Sports Jobs in San Jos...
  • 3/25/2024 12:00:00 AM

R
Account Service Representative (Remote)
  • remoteworkingmomlife.com
  • Las Vegas, NV
  • **Account Service Representative (Remote)** ** Las Vegas, NV 1 month ago Be among the first 25 applicants** ** Welcome b...
  • 3/24/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$37,334 to $46,209