Account Services Representative jobs in Illinois
Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative jobs
Account Services Representative
- LifeWorks
-
Chicago, IL
FULL_TIME
-
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks.
The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.
Summary
The Account Service Representative is responsible for supporting our Customer Success Managers; providing excellent customer service and completing administrative tasks.The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.Responsibilities- Respond to Customer Success Manager inquiries & service requests pertaining to their clients’ programs and services
- Overseeing billing inquiries (review and resolution)
- Responsible for client administrative support; sending usage reports, preparing communications, complete internal forms to update systems
- Managing the renewal process with appropriate internal teams, providing reports to Customer Success Managers of their upcoming renewals
- Act as a liaison with internal departments to resolve issues that may arise with clients
- Responsible for updating and utilizing the CRM (Customer Relationship Management) system
- Data Entry projects, system clean up
- Miscellaneous administrative responsibilities to support Customer Success Managers and their clients
Succeeding as an Account Service Representative will require the following core qualifications and skills:- University degree in Business or a related field, or equivalent work experience
- 3 years of experience in a sales / account management administrative role preferred but not required
- Experience working in Microsoft Office Suite: Excel, PowerPoint, Adobe, Word. Salesforce experience a plus
- Prior experience in HR, Wellness, and/or EAP considered an asset
- Proven ability to respond in a timely manner in an email heavy environment
- Strong problem solving skills
- Strong organizational, analytical, Project Management skills
- Exceptional written and verbal communication skills
#LI-SG1#LI-Remote
TELUS Health is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request totalentacquisitiononboarding@telushealth.com.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. - 25 Days Ago
Account Services Representative
- Reynolds and Reynolds
-
Naperville, IL
FULL_TIME
- Position description:American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking an Account Services Representative for our growing team. In this role you will ...
- 25 Days Ago
Sales Account Representative
- BM2 Freight Services Inc
-
Rosemont, IL
FULL_TIME
- Logistics Sales Account RepresentativeCompany OverviewBM2 Freight Services, Inc. is a full-service transportation solutions provider specializing in moving North American freight. We offer full-truckl...
- 1 Month Ago
Patient Account Representative
- Paramedic Billing Services
-
Elmhurst, IL
FULL_TIME
- Overview: The Patient Account Representative will join our team in a customer service role, specializing in insurance processing revenue collection and patient relations. The Patient Account Represent...
- 18 Days Ago
Customer Account Representative - Corporate Services
- CSC
-
Springfield, IL
FULL_TIME
- Customer Service Representative Springfield, IL (Onsite) Monday - Friday, 10:00am-7:00pm Are you passionate about delivering exceptional service? Us too. We’re hiring a Customer Service Representative...
- 18 Days Ago
Patient Financial Services Account Representative I-5
- 10 HOSP Ann & Robert H. Lurie Children's Hospital of Chicago
-
Chicago, IL
FULL_TIME
- Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly d...
- 1 Month Ago
Account Services Representative jobs at Popular Companies
Account Service Representative
- Career Personnel Services
-
Birmingham, AL
- Job Description Job Description Are you ready to start your new career in 2024??!!! A highly reputable and successful in...
- 4/18/2024 12:00:00 AM
Account Service Representative
- Wil Fischer Distributing Companies
-
Lenexa, KS
- Job Description Job Description Account Service Representative ~ $500 Sign-On Bonus Department: Sales Location: Kansas C...
- 4/18/2024 12:00:00 AM
Account Service Representative - Administrative
- R2 Logistics
-
Columbus, OH
- Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and...
- 4/18/2024 12:00:00 AM
Account Service Representative - Administrative
- R2 Logistics
-
Dallas, TX
- Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and...
- 4/17/2024 12:00:00 AM
Account Service Representative
- Henderson Brothers, Inc.
-
Pittsburgh, PA
- General Application Location: Pittsburgh, PA Type: Full TimeMin. Experience: Mid Level While we have specific openings o...
- 4/15/2024 12:00:00 AM
Account Service Representative
- Nkywater
-
- **Position:** Account Service Representative **Location:** Erlanger, KY **Job Id:** 235 **# of Openings:** 1 **Account S...
- 4/15/2024 12:00:00 AM
Account Service Representative
- Earthquakes Soccer, Llc
-
- **Account Service Representative - San Jose Earthquakes (San Jose CA)** San Jose Earthquakes jobs Sports Jobs in San Jos...
- 4/14/2024 12:00:00 AM
Account Services Representative
- Advancial
-
Dallas, TX
- **Responsibilities** **SUMMARY** Follows detailed and standardized procedures including processing Indirect Auto Loan an...
- 4/14/2024 12:00:00 AM
About Illinois
Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP),
the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$39,263 to $48,591