Account Services Representative jobs in Alaska
Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Account Services Representative jobs
Account Representative
- Builders FirstSource
-
Anchorage, AK
FULL_TIME
- We are Spenard Builders Supply part of Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. We believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels. We are looking to add an Account Representative to our Anchorage Team! This is an onsite role located at : 4600 Lois Dr, Anchorage, AK 99517 The ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company’s policies and procedures related to credit and collection activities; ensures effective handling of collection of delinquent accounts and investigating the credit risks of customers and suppliers. Responsibilities: Responsible for the implementation and adherence to company credit/collection policies, practices and procedures across one or multiple geographic areas. Recommends and/or approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action. Coordinates area collection decisions with management teams and sales departments. Manages national customer collection accounts. Manages delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages. Monitors credit activity including monthly review of large accounts, location compliance with credit policies and procedures, lien laws and sales tax laws. Works closely with Credit Management and field leadership to resolve difficult collection cases. Implements new standardized process and procedures in field collection locations efficiently and consistently. Creates and presents reports to management on large account activity, summary aging analysis and bad debt reserve analysis. Monitors performance of their assigned collection accounts on a monthly and annual basis against key business and performance metrics; works with team, local management and credit management personnel to identify potential drivers behind variance and performance; and communicates performance and key issues/drivers to Credit Manager, National Credit Manager, Credit Director and appropriate Finance, Operations and Sales stakeholders. Coordinates with Underwriting, Credit Management, underwriting, Bill and Cash Applications team and management to ensure that credit processes are occurring seamlessly across the organization; providing the requested information in a timely manner and effectively able to balance their primary collections duties with the provision of customer and local knowledge to other interfacing credit teams and functions. Checks in regularly with sales and operations partners to understand the impacts of collection team performance on their customer relationships and satisfaction. Escalates key issues to Credit Manage or National Credit Manager as needed. Operates independently and professionally with remote management. Develops relationships to effectively handle customer, local management and corporate management requests, issues, escalations and resolutions. Understands and observes all safety procedures and practices and ensures that employees observe all safety procedures and practices in order to prevent injuries or damage; schedules periodic safety meetings and solicits recommended changes to improve safety procedures. Participates in special projects as deemed necessary by management. Implements internal controls to protect assets and company’s financial position. Some travel may be required to visit customers, jobsites, participates in industry credit meetings, attend court/depositions or other activities as assigned. COMPETENCIES Knowledge of Generally Accepted Accounting Principles (GAAP) Excellent verbal and written communication skills Ability to supervise and achieve work productivity through others Proficiency in the use of accounting software package Knowledge of business mathematics Ability to use tact and skill in dealing with other staff, management and vendors Ability to compose effective and efficient accounting reports Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program Requirements: Two (2) years credit collections experience; or equivalent combination of education and experience. Bachelor’s degree in Accounting, Finance or a related field preferred but not required. WORK ENVIRONMENT / PHYSICAL ACTIVITY Work in an office setting is generally sedentary, but may involve walking or standing for brief periods of time. May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds. Some travel to customer site Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS. #LI-MW1
- 5 Days Ago
Member Services Representative
- GYM MANAGEMENT SERVICES LLC
-
Fairbanks, AK
OTHER
- Job Details Job Location: Fairbanks, AK Salary Range: $16.00 - $18.00 Hourly DescriptionThe Member Services Representative will be responsible for creating a positive member experience by providing a ...
- 11 Days Ago
Office Services Representative
- Canon Business Process Services, Inc.
-
Anchorage, AK
FULL_TIME
- Job Summary:We are seeking a highly organized and customer-focused Office Representative to join our team. As an Office Representative, you will be responsible for providing excellent customer service...
- 7 Days Ago
Receptionist/ Client Services Representative
- South Peninsula Behavioral Health Services
-
Homer, AK
FULL_TIME
- Receptionist/ Client Services Representative This is Full time position Monday thru Friday including benefits at our front desk. The ideal candidate will be personable, detail oriented with the abilit...
- 2 Months Ago
Insurance Account Representative
- Mike Barth, Agent State Farm Insurance
-
Homer, AK
FULL_TIME
- Company DescriptionEach one of us plays a crucial part here at the State Farm Insurance agency located in beautiful and ever growing town of Homer, Alaska. You would have the opportunity to work in an...
- 20 Days Ago
Entry Level Account Representative
- Alaskan Standard Strategies
-
Anchorage, AK
FULL_TIME
- Our client service team is made up of highly skilled and experienced professionals who are passionate about what they do. We specialize in face-to-face interaction with our customers, and our expertis...
- 23 Days Ago
Account Services Representative jobs at Popular Companies
Account Service Representative
- Wil Fischer Distributing Companies
-
Springfield, MO
- Job Description Job Description Account Service Representative Department: Sales Location: Springfield, MO Reports to: D...
- 5/10/2024 12:00:00 AM
Account Service Representative
- Henderson Brothers, Inc.
-
Pittsburgh, PA
- General Application Location: Pittsburgh, PA Type: Full TimeMin. Experience: Mid Level While we have specific openings o...
- 5/10/2024 12:00:00 AM
Account Services Representative I
- OE Federal Credit Union
-
Livermore, CA
- Overview: Position Summary You will be responsible for expanding and maintaining the credit unions relationship with mem...
- 5/10/2024 12:00:00 AM
Account Services Representative
- American Heritage Credit Union
-
Philadelphia, PA
- American Heritage Credit Union, a $4.8+ billion credit union, has an immediate opening for an Account Services Represent...
- 5/9/2024 12:00:00 AM
Account Service Representative
- Earthquakes Soccer, Llc
-
San Jose, CA
- **Position**: Account Service Representative Reports to: Director, Account Service **Summary**: The San Jose Earthquakes...
- 5/7/2024 12:00:00 AM
Account Service Representative
- Career Personnel Services
-
Birmingham, AL
- Job Description Job Description Are you ready to start your new career in 2024??!!! A highly reputable and successful in...
- 5/7/2024 12:00:00 AM
Account Services Representative
- Solo Printing, LLC
-
Doral, FL
- Account Services / Production (Manufacturing) We are seeking an experienced Account Service Representative to join our g...
- 5/6/2024 12:00:00 AM
Account Service Representative
- C Spire
-
Hattiesburg, MS
- Overview: Inspiration happens here. At C Spire, inspiration is our fuel. Everything we do is inspired by our customers. ...
- 5/6/2024 12:00:00 AM
About Alaska
Alaska is the northernmost and westernmost state in the United States and has the most easterly longitude in the United States because the Aleutian Islands extend into the Eastern Hemisphere. Alaska is the only non-contiguous U.S. state on continental North America; about 500 miles (800 km) of British Columbia (Canada) separates Alaska from Washington. It is technically part of the continental U.S., but is sometimes not included in colloquial use; Alaska is not part of the contiguous U.S., often called "the Lower 48". The capital city, Juneau, is situated on the mainland of the North American ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$41,903 to $51,863