Account Representative, Sr. - Technology Sales maintains relationships and favorable contacts with current and potential accounts in the high-tech sector. Resolves customer issues/problems. Being an Account Representative, Sr. - Technology Sales requires a bachelor's degree and at least 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Additionally, Account Representative, Sr. - Technology Sales relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected. (Copyright 2024 Salary.com)
Technology Advisory Group (TAG) has been a leading managed IT provider in Southern New England for over 25 years. We provide our clients a fully managed IT solution that includes proactive solutions, technology consulting, reactive support, and project management/implementation. Each member of our team works together to make our clients technology more efficient, more reliable, and more secure so they can focus on their own business. Throughout our history, we have been recognized as one of Rhode Island’s “Fastest Growing Technology Companies” and, more recently, were named by Providence Business News as one of the Best Places to Work in RI. We now have a need for an additional full time, seasoned Systems / Network Engineer with 5 years experience and a focus on customer service.
We offer our employees excellent benefits including:
*Subject to change with business needs
Compensation: Competitive based on experience.
Job Description: At TAG, we have several departments involved in servicing each client including a Reactive Support Team, Proactive Support Team, and a Professional Service Team. This position will serve as an escalation engineer for both our reactive and proactive departments. A typical day will involve working with clients, both on site and remotely, to resolve issues with their Servers, PC's, peripherals, and networks. The candidate must have a good balance of technical, people and problem solving skills.
THIS JOB REQUIRES FREQUENT SITE VISITS - ALL APPLICANTS MUST BE LOCAL. THIS IS NOT A REMOTE POSITION.
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