Account Representative, Sr. - Technology Sales jobs in Fairbanks, AK

Position Summary

The Human Resources Representative is responsible for providing administrative support to the Human Resources department including but not limited to: assisting with onboarding of new employees, providing primary office and phone coverage, coordination of various mass mailings, date stamping and daily mail sorting/delivery within the department, as well as tracking and managing corporate logistics requirements.

Essential Functions of the Position

• Works in accordance with the corporate HR department
• Maintains knowledge of labor laws, reducing legal risks and ensuring regulatory compliance.
• Partners with leaders and employees to improve work relationships, build morale, increase retention, and foster positive environment.
• Assists in the development and implementation of policies as well as provides guidance, interpretation, and advice to leaders.
• Assist with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.
• Partners with leaders to resolve employee relation or disciplinary issues.
• Ensures that investigations are thorough and objective.
• Ensure employees gain an understanding of all benefit plans and enrollment provisions.
• Assists in handling full cycle recruitment.
• Plans, organizes and conducts HR related training.
• Conducts new employee orientations.
• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Assists with new-hire orientations.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Distributes all benefits enrollment materials and determines eligibility.
• Enrolls employees with carriers and process life status changes.
• Responds to benefits inquiries from manager and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
• Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
• Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
• Assists with the open enrollment process.
• Administers the tuition reimbursement program.
• Provides necessary reports for allocation/billing charges.
• Serve as the liaison between the Human Resources and Accounting Departments to communicate any payroll changes.
• Researching and analyzing healthcare plans, including medical, dental, vision and disability insurance
• Designing comprehensive benefits packages to meet the needs and requirements of recently awarded contracts.
• All other relevant duties as assigned.

Physical Demands

• Required to walk, stand, sit, and move about the property for long periods of time.
• Ability to lift and/or move up to 25 pounds.
• Noise level can range from minimal to intense.

Minimum Qualifications

• High school diploma or equivalent.
• Two (2) years of benefits experience required (or an equivalent combination of education or experience combined).
• Serve as the liaison between the Human Resources and Accounting Departments to communicate any payroll changes.
• Able to speak, read, write, and understand English.
• Valid driver’s license and ability to maintain post driving privileges.
• Working knowledge of Microsoft Office applications.
• Must have warehouse experience.
• Ability to maintain strict confidentiality.
• Bachelor’s degree in human resource management or related field.
• Three or more years of related HR Generalist experience
• Experience in Human Services field a plus
• Strong project management, interpersonal, and creative problem-solving skills.
• Ability to work under pressure and meet established goals and objectives.

Security Requirements

• Must be a US Citizen.

Job Type: Full-time

Pay: $36,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Must be a US Citizen

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Fort Wainwright, AK: Relocate before starting work (Required)

Work Location: In person