Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
SUMMARY OF RESPONSIBILITIES:
The Outside Sales (Account Manager) is responsible for sales and margin growth as-well-as market penetration and market growth. Accountable for retention, development, customer satisfaction of both existing and new accounts, and for area coverage in a specified territory.
JOB DUTIES INCLUDE:
SKILLS/QUALIFICATIONS:
Experience in Fluid Power Sales, Fluid Power Certification Preferred (not required); Thorough Understanding of Hydraulic and Pneumatic Systems; Basic Product Knowledge of Pumps, Motors, Valves, and Filtration; Excellent Customer Service (people skills); Strong Communication Skills (written & verbal); Take Ownership of Responsibilities; Motivated and Function well Independently as-well-as within the Team; Manage Multiple Priorities in a Fast Paced Environment.