Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Role: Account Manager
Location: San Diego, CA (Onsite)
Overview: CH Reynolds is seeking a dynamic and experienced Account Manager to oversee a dedicated team responsible for managing Level 1 IT services tickets and low voltage cabling projects. The ideal candidate will have a strong background in IT service management, project coordination, client relations, and team leadership. The primary responsibilities include managing client relationships, ensuring service delivery excellence, handling escalations, overseeing project-level work, managing budgets, and contributing to the growth of our services.
Key Responsibilities:
Client Relationship Management:
Team Leadership and Oversight:
Project Coordination:
Client Escalations and Meetings:
Financial Management:
Business Development and Growth:
Requirements:
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0 Account Manager jobs found in San Diego, CA area