Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
We are seeking a detail-oriented and customer-focused Account Manager to join our team at NH Print & Mail Services. As an Account Manager, your primary responsibility will be to serve as the main point of contact for assigned customers, ensuring a positive and seamless experience from the initial inquiry to the successful completion of each job. Your exceptional customer service skills, attention to detail, and account management expertise will be instrumental in maintaining strong client relationships and delivering outstanding results.
Responsibilities:
Requirements:
· Proficient in Microsoft office products and Adobe creative suites
· Excellent listening and verbal communication skills
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Application Question(s):
Ability to Relocate:
Work Location: In person