Account Manager jobs in Costa Mesa, CA

At Area51 Electronics, we hire passionate people who want to make a difference by helping the people around them and by adding value to Area51 Electronics. As an electronic components distributor, we strive to provide the highest quality to our customers and this passion for quality transcends beyond our products and services; we are interested in quality people. We are looking for passionate people who want to make a difference to join, learn and grow with our team.

Make first contact to learn more about Area51 Electronics or to meet the aliens: www.area51esg.com

Our Ideal Candidate:

• Believes and uses the concepts from Extreme Ownership (Authors: Jocko Willink and Leif Babin):
  • “All responsibility for success and failures rests with you. You must own everything in your world. There is no one else to blame. You must acknowledge mistakes and admit failures, take ownership of them and develop a plan to win.”
  • Do not wait for others to solve your problems.
  • “If you do not ask questions so you can understand and believe in the mission, you are failing and you are failing your team. So, if you ever get a task or guidance or a mission that you don't believe in, don't just sit back and accept it. Ask questions until you understand why… and you can pass that information to other team members with confidence, so they can get out and execute the mission.”
  • Create an environment where all team members can ask questions, share frustrations, concerns, and issues, and provide feedback.
  • When proposing a decision, solution, and/or concern, start with why, and share your thought-process (experience) to achieve buy-in. 
  • Priorities can rapidly shift and change.
  • “Trust is not blindly given. It must be built over time.”
• Enjoys helping and supporting others and believes in brainstorming and collaborating with others.
• Focuses on and understands the importance of details and ensures accuracy in your work.
• Manages their time wisely (be punctual and observe deadlines) and understands the importance of having an effective and efficient balance between details, accuracy, deadlines, and results.
• Has a strong and excellent work ethic (honesty, integrity, humility, respect, and accountability).
• Will always do their best and cares about the quality of their work, even when no one is looking.
• Has the passion and intrinsic motivation to learn, change (reflect), and grow.
• Is disciplined, dedicated, and determined to produce desirable results (going beyond the barest minimum and expectations).

Job Title: Account Manager

Work Schedule: Mon-Fri (8:00 AM—5:00 PM)

Classification:  Non-Exempt

Job Type: On-site

Compensation Range: $19-$24.50/hr (plus commission)

Job Summary

Under the supervision of a Sales Manager, the incumbent is responsible for growing and maintaining current accounts as well as seeking out and creating new business opportunities. The individual is expected to meet Supplier Diversity goals under the guidance of a Sales Manager and/or Sales Director.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.  

Account Management

1. Nurture, grow, and create new business opportunities and relationships with the assigned accounts
2. Qualify, respond to, and process Request for Quotes (RFQs) and customer purchase orders
3. Manage activities within supplier portals of assigned accounts as needed
4. Investigate and resolve issues with accounts as they arise
5. Collaborate with team members, customers, suppliers, and manufacturers on opportunities and/or issues
6. Convert opportunities into sales.
7. Read and interpret technical drawings to ensure the product information (including part number) matches our customer's part number and requirements
8. Research and provide potential form-fit-function equivalents (cross-reference components) to the customer when necessary
9. Actively communicate with team members and management
10. Communicate with customers and vendors on the phone and through email constantly
11. Utilize Area51 Electronics’ proprietary software program for all sales-related work
12. Assist the Purchasing department with sourcing product when needed
13. Perform contract review in accordance with our Quality Management System to ensure we have the ability to meet our customer's requirements
14. Respond to and process customer return material authorizations (RMAs) requests in a timely manner

Business Development

1. Identify, create, and nurture new business opportunities and relationships with future customers through proactive prospecting and strategic calling
2. Create a target list of potential customers
3. Assist customers personally to help move sales forward as needed
4. Attend industry tradeshows and travel to customers when needed

Supplier Diversity

1. Create a target list of companies that have Supplied Diversity programs in place
2. Identify and contact the SBLO (Small Business Liaison Officer) at each account to create new opportunities
3. Complete and submit New Supplier Account forms (electronically when needed) with SBLO to set up new accounts
4. Research and identify best course of action for interactions for potential new accounts and continually take strategic follow up actions
5. Nurture, grow, and create new Supplier Diversity opportunities and relationships with future customers
6. Convert new Supplier Diversity opportunities into sales
7. Attend Supplier Diversity related tradeshows and events

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Required – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Required: Minimum of High School Diploma or GED from an accredited institution

Preferred: Bachelor’s degree in any field

Experience

Preferred: One (1) year in electronic component distribution sales

Language Skills

Able to communicate professionally in English, both verbally and through written form to a diverse group of people.

Other Skills and Abilities

Able to organize many tasks, determine priority, and independently complete detailed skills. Able to demonstrate the ability to conduct one's self in a professional manner. Ability to participate in work-related activities as a team player. Must be able to operate a computer and Area51 Electronics’ proprietary software program.

Work Environment — The work environment characteristic described is representative of those an employee will encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions

Stand: Moderate

Sit: Moderate to Frequent

Walk: Moderate

Bend: Moderate

Handle Objects: Moderate

Reach Above Shoulder Level: Moderate

Use Fine Finger Movements: Continuous

Carry/Lift Loads up to 25 Pounds: Moderate

Essential Cognitive Functions

Reason and Analyze: Continuous

Read/Comprehend English: Continuous

Generate Written Work Product: Continuous

Communicate Orally in English: Continuous

Work Under Time Pressure: Continuous

Independent Problem Solving: Continuous

Interruptions: Continuous

Maintain Team Collaboration: Continuous

Organize: Continuous

Prioritize: Continuous

Computations: Continuous

Essential Environmental Factors

Interruptions: Continuous

Task takes less than 1/3 of the time: Moderate

Task takes 1/3 to 2/3 of the time: Moderate to Frequent

Task takes more than t 2/3 of the time: Continuous