Account Manager develops relationships with smaller to mid-sized clients to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Being an Account Manager drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Additionally, Account Manager maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts. Typically requires a bachelor's degree. Typically reports to a manager. The Account Manager work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
A DAY IN THE LIFE OF AN ACCOUNT MANAGER
As an Account Manager, you collaborate with internal and external teams to develop and execute a successful sales strategy that grows a local book of business and provides customized solutions for clients. You identify, build, and maintain strong relationships with key decision-makers while staying up to date with industry trends and regulations. Your dynamic personality leaves a lasting impression as you promote brand awareness and generate leads by attending conferences, tradeshows, and other events.
You have a genuine desire to address the ever-changing needs of clients, so you assist in creating strategies to improve efficiency, provide outstanding customer service, and offer innovative solutions. In partnership with Operations, National Sales, and other departments, you effectively manage the regional sales process from prospecting to closing to expand our customer base. Your ability to build relationships with internal and external teams results in a pipeline of new business opportunities and revenue growth through short/long-term sales cycles.
QUALIFICATIONS
Do you have an entrepreneurial spirit? Are you self-motivated and persistent? Do you have strong, professional relationship-building skills? Can you provide great customer service? If so, you may be perfect for this position!
The salary for this role is between $75,000 and $95,000. Specific compensation will be based on the skills, experience, seniority, merit, location, education, training, and need for travel of the selected candidate.
First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Third party resume submissions not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.
Subject to Federal, State and Local laws, regulations and/or ordinances, applicant must be able to pass Background Check and Pre-employment Drug Screen.
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