Account Management Director jobs in Salinas, CA

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

H
Area Director of Revenue Management
  • Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course
  • Monterey, CA FULL_TIME
  • Property Description

    Join the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the picturesque Monterey Peninsula of California! As a renowned resort, we are seeking dedicated and passionate individuals to be part of our team. With its stunning coastal location, luxurious accommodations, and world-class amenities, Hyatt Regency Monterey offers a unique and serene work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency Monterey offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and contribute to our legacy of delivering exceptional hospitality!

    Overview

    Director of Revenue is a key position that will be responsible for maximizing and forecasting room revenues through management of room inventory and pricing. Communication of trends and strategies of competitor hotels to assist team members in making yield decisions. Assist as necessary with the reservations process. Manage e-commerce accounts/business.

    Responsibilities

    Performance Standards:

    · CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the hotel. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest, every time. Ensure reservations and/or revenue management staff, including all new hires, are trained to meet standards of each component. Empower department staff to deliver customer service by encouraging and rewarding responsive guest assistance.

    · FINANCIAL: Meet or exceed budgeted revenues, profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel’s operations plan. Anticipate revenue/cost problems and manage the timing of discretionary expenditures. Develop and execute strategies to achieve or exceed annual budgets and monthly forecasts in Occupancy, ADR and

    Revenue. Analyze financial and operating information on an ongoing basis. Accurately prepare and distribute short-term and long-term forecasts, including daily 3-day forecast and weekly 10 (12) day forecast. Ensure department staff is trained in financial/control procedures as outlined by the Sale/Revenue Management internal audit, and that these procedures are regularly followed.

    · PEOPLE: Manage people according to Davidson’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, and pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and

    · timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims.

    · QUALITY: Maintain physical product standards by routinely inspecting department to ensure that equipment is in proper working condition and supplies are stocked at proper levels. Have acceptable revenue management quality audits for assigned areas and implement action plans to correct deficiencies. Report quality deficient areas. Manage security procedures in accordance with Davidson or brand standards for guest privacy and safekeeping of credit card data. Reservation shop calls are of acceptable quality levels.

    · MANAGING THE BUSINESS: Analyze the hotel’s demand segments, sources of business for each, and manage pricing and rooms inventory to maximize revenues and profits. Know the principle competition for each segment and leverage hotel’s relative strengths against each. Identify and effectively react to major revenue opportunities on an ongoing basis. Accurately forecast revenues and profit potential from accounts and groups within acceptable variance levels. Maintain effective involvement and communication with key department heads as it relates to forecasted occupancies and revenues, house counts, month-end statistics, and other relative data. Chair the weekly revenue strategy meeting and present relevant data to make effective decisions. Actively involved ownership meetings as they occur.

     

    Essential Functions:

    · Regulate rate and inventory controls via computerized systems

    · Review and analyze data from any number of sources and reports to understand own hotel’s pricing, production, performance and trends.

    · Maintain a high level of knowledge about the competition and market place, including competitive pricing and product offerings, customer demand, and key accounts.

    · Develop and maintain partnerships/relationships with key third-party business partners.

    · Collaborate with the Sales Team on decisions relating to Group proposals, contracts, inventories, cut-off dates, and rates.

    · Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.

    · Maintain work areas neat and organized.

    · Monitor payroll hours and reports (if supervising other employees).

    · Promote employee empowerment.

    · Report all unsafe conditions immediately.

    · Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures.

    · Ensure compliance with appearance standards.

    · Prepare and disseminate hotel forecasts including occupancies, revenues, house counts and other statistical data.

    · Prepare and disseminate as needed other statistical reports relevant to revenue management or reservations.

    · Prepare for and chair the weekly revenue strategy meeting.

    · Organize reservations activities within the department.

    · Use networking ‘social media for business’ tools such as LinkedIn to research existing & potential accounts, and develop new contacts for the hotel.

    · Perform statistical analyses related to hotel performance including, but not limited to room occupancy, ADR, and Revenue. Generate reports on demand or as needed.

    · Attend hotel meetings, as well as schedules and conducts departmental meetings.

    · Communicate verbally or in writing with guests, employees, management, and ownership.

    · Provide hotel departments with rate and inventory information.

    · Return phone messages and correspond via email within 4 business hours.

    · Answer reservation calls or assist in the taking of reservations

    · When required, enter group contracts and communicate group information to the hotel departments

    · Ability to perform in the capacity of subordinate position and do so as necessary.

    · Complete other duties as assigned by supervisor to include cross training, or MOD Shifts.

    · Conduct performance appraisals.

    · Prepare annual Rooms Budget and business plan.

    · Davidson Lead Referral Program. Actively seek business opportunities for other company-managed hotels.

    · Assist other departments as needed.

    Qualifications

    Qualifications:

    · Requires college level language, math and reasoning skills

    · Deep understanding of the hotel industry, with at least 3 years’ experience in hotel operations, sales, or reservations management

    · Understanding of hotel sales and hotel distribution sources and strategies.

    · Ability to effectively communicate verbally and in written form with the public and within the organization.

    · Strong computer-based skills required, with emphasis on, but not limited to, Microsoft Office products (i.e. Excel, Word, and PowerPoint).

    · Experience with major Hospitality Sales CRM system, i.e. Delphi, Daylight and/or brand CRM such as Marriott CI/TY is preferred.

    · Essential statistical and analytical skills required to identify trends, revenue opportunities or shortfalls, and interpret volumes of data from various systems and reports.

    · Competent organizational skills.

    · Ability to work independently and cross-functionally with other departments to achieve goals.

    · Ability to thrive and excel in a multi-tasked and fast-paced environment.

    · Present a professional and confident appearance

    · Read, write and speak English fluently.

    · Previous supervisory/managerial experience.

    Benefits

    Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

    In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

    • Three Tiers of Medical Coverage
    • Dental & Vision Coverage
    • 24/7 Teledoc service
    • Free Maintenance Medications
    • Pet Insurance
    • Hotel Discounts
    • Tuition Reimbursement
    • Paid Time Off (vacation, sick, bereavement, and Holidays). 
    • 401K Match

    Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

     

    Salary Range

    USD $130,000.00 - USD $150,000.00 /Yr.
  • 3 Days Ago

M
Director of Digital Product Management
  • Monterey Bay Aquarium
  • Monterey, CA FULL_TIME
  • At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, work...
  • 18 Days Ago

C
Imaging Services Director
  • Clinical Management Consultants
  • Marina, CA FULL_TIME
  • A Full Service Medical Center is looking for an ARRT prepared Imaging Services Director to lead their Radiology Department just south of San Jose. Don’t miss this opportunity! Serving the Salinas Vall...
  • 5 Days Ago

C
Infection Prevention Assistant Director
  • Clinical Management Consultants
  • Soledad, CA FULL_TIME
  • An exciting opportunity for an Infection Prevention Assistant Director just became available in Monterey County, California. The Infection Prevention Assistant Director will join this 70 beds, award w...
  • 6 Days Ago

C
Nurse Director of Infusion Cancer Center
  • Clinical Management Consultants
  • Marina, CA FULL_TIME
  • A growing and expanding Hospital in beautiful and serene Northern California is now actively searching for a Nurse Director of Ambulatory Cancer Center to add to its reputable team of healthcare profe...
  • 1 Month Ago

C
Hospital Director Med Surg/ICU
  • Clinical Management Consultants
  • Tres Pinos, CA FULL_TIME
  • An exciting new opportunity has just become available at an award winning hospital located in San Benito County for a Hospital Director Med Surg/ICU. Come join this dedicated team of healthcare profes...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Account Management Director jobs found in Salinas, CA area

P
Director of Sales
  • Promex Industries Inc.
  • Santa Clara, CA
  • Essential Duties: The Director of Sales will build market position by locating, developing, defining, negotiating, and c...
  • 3/29/2024 12:00:00 AM

T
Japanese Bilingual Account Manager
  • Top Group
  • Santa Clara, CA
  • Job Description Job Description Our client, an International Semiconductor Manufacturing company, is looking for a Japan...
  • 3/29/2024 12:00:00 AM

T
Client Director - Key Accounts
  • TechInsights
  • San Jose, CA
  • Client Director, Key Accounts: this is a remote position, although preference will be given to candidates residing in CA...
  • 3/28/2024 12:00:00 AM

A
Sales Representative (South Bay)
  • Atlas Tree
  • San Jose, CA
  • **Sales Representative (South Bay)** SALES San Jose, California Minimum Experience **Experienced** Compensation **Based ...
  • 3/28/2024 12:00:00 AM

D
Sales Manager
  • Davids Bridal Inc.
  • San Jose, CA
  • **Sales Manager** NOW HIRING Location CA - San Jose Area Store Management Careers Category Retail - Leadership Share thi...
  • 3/28/2024 12:00:00 AM

C
Remote Senior Sales Manager OEM
  • Carmel Mission Inn
  • Carmel, CA
  • Job Summary: The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of...
  • 3/27/2024 12:00:00 AM

F
Area Director
  • Fellowship of Christian Athletes
  • Monterey, CA
  • Job Description The Director is responsible for growing the ministry by praying, staffing, and funding the area through ...
  • 3/27/2024 12:00:00 AM

A
US Sales Director (Eyewear)
  • ACCUR Recruiting Services
  • Gilroy, CA
  • Company Description Our client is an established player in the optical industry. Renowned for their comprehensive select...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior to mass agricultural and urban development, much of the city consisted of rolling hills bisected by wooded creeks and interspersed with marsh land. Today, the city is located mostly on leveled ground, with some rolling hills and wooded gulches with creeks remaining in the north-eastern Creekbridge and Williams Ranch neighborhoods, as well as the Laurel Heights section of East Salinas. The natural ecosystems accompanying the area's topography and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$183,218 to $270,460
Salinas, California area prices
were up 2.5% from a year ago

Account Management Director in Frankfort, KY
The traditional approach to managing a group of account managers includes a lot of communication between team members.
December 28, 2019
Account Management Director in Lancaster, PA
Are you working as a Director Of Account Management? Help us rate Director Of Account Management as a Career.
December 20, 2019
Account Management Director in New Haven, CT
A key part of your account management process must be establishing performance targets and metrics for each customer.
December 19, 2019