Account Management Director jobs in Richmond, CA

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Area Director of Account Management
  • Kaiser Permanente
  • Walnut Creek, CA OTHER
  • Job Summary:

    Directs the long-term strategic direction of sales and retention strategies for health insurance or workers compensation accounts in alignment with company-wide initiatives. Establishes best practices for utilizing resources, technology tools, and customer performance data (e.g., cost utilization, financial, clinical) to meet competitive revenue and growth targets. Oversees relationships with customers, consultants, brokers, and/or channel partners, ensuring that their overall needs are being met. Provides consultation to teams in developing recommendations to support health benefits strategy and offering. Represents the marketplace perspective to influence strategic direction and decision-making of senior leadership. Is accountable for Key Performance Indicators (KPIs) to drive the sustained growth and competitive position of KP in the market.

    Essential Responsibilities:

    • Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.

    • Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.

    • Manages experience customer and market turnaround by: establishing long-term strategic direction for team member communications with customers, consultants, brokers, and/or channels for contract, benefit/service, and renewal activities and resolve escalations when needed; serving as an expert on product knowledge and directing team members to educate customers, consultants, brokers, and/or channel partners, resolving any questions or concerns; setting best practices for building expertise in prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer and company-wide goals; managing team relationships with engagement team/specialist, and setting long-term strategic direction for engagement programs (e.g., member wellness); and setting long-term strategic direction for providing recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs.

    • Demonstrates commitment to KP sales and retention goals by: directing the team to meet or exceed challenging targets for retention and growth for accounts in the Book of Business; establishing company-wide Key Performance Indicators (KPIs), and monitoring progress using the Customer Relationship Management (CRM) platform; and directing the team in alignment with the sustained growth and competitive position of KP in the market.

    • Contributes to the execution of sales and renewals by: directing broad strategy for RFR processes, troubleshooting and resolving escalations when necessary; establishing and promoting best practices for teams sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; directing teams across the organizations to ensure that contracts, pricing, and membership accounting implement the negotiated terms for sales and renewals; and providing consultation across organizations to develop and implement highly advanced strategies for cross-sell and upsell opportunities to increase growth and retention.

    • Supports internal and external communication by: directing teams across organizations to collaborate on account strategy, and ensuring alignment with company-wide long-term objectives; directing the flow of information across the company to advance and ensure deadlines and objectives are met; providing consultation to teams developing highly advanced recommendations for customer channels on all aspects of health benefits/services strategy and offering; and representing the marketplace perspective to influence strategic direction and decision-making of senior leadership.
  • 10 Days Ago

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Account Director
  • Cirata
  • San Ramon, CA FULL_TIME
  • Cirata is seeking a dynamic Account Director to join our DevOps business, playing a pivotal role in spearheading the relaunch of our cutting-edge solutions. This global role primarily targets Mid-Mark...
  • 14 Days Ago

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Account Management Associate II
  • Kaiser Permanente
  • Oakland, CA OTHER
  • Job Summary: Supports account strategy including data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners. Addresses basic customer questions...
  • 10 Days Ago

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Account Executive (Wireless Telecom)
  • Food Management Search
  • Oakland, CA FULL_TIME
  • California Pay Range : $55,000 - $75,000 Full Benefits This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbe...
  • 28 Days Ago

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Account Executive Vegetation Management Sales
  • Celerity Consulting Group, Inc.
  • Walnut Creek, CA FULL_TIME
  • **Position: Account Executive****Location: Remote (Anywhere in the U.S.) - Travel may be Required**Clear Path Utility Solutions, LLC. has an opening for an Account Executive (Vegetation Management Sal...
  • 11 Days Ago

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Senior Director, Program Management
  • Aditum Bio
  • Oakland, CA FULL_TIME
  • Aditum Bio is a new model of biotech venture capital uniquely positioned to rapidly translate scientific discoveries into innovative new medicines. Aditum brings together unmatched scientific and doma...
  • 19 Days Ago

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0 Account Management Director jobs found in Richmond, CA area

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National Account Sales Manager
  • Voyage Foods
  • Oakland, CA
  • Who we are At Voyage Foods, our mission is to make delicious, sustainable and accessible foods that are better for peopl...
  • 4/25/2024 12:00:00 AM

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Sales Account Executive
  • Nuvolum
  • San Francisco, CA
  • About Us: At Nuvolum, we're dedicated to combining innovative, data-driven strategy with advanced execution to help our ...
  • 4/25/2024 12:00:00 AM

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Sales Director
  • Korn Ferry
  • San Francisco, CA
  • International Sales Director Location: San Francisco Bay Area (Hybrid) Company Description: Our client is a technology c...
  • 4/25/2024 12:00:00 AM

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Director, Business Development (Pharma)
  • MMS
  • Oakland, CA
  • About MMS MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industrie...
  • 4/23/2024 12:00:00 AM

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Director, Business Development (Pharma)
  • MMS
  • Oakland, CA
  • About MMS MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industrie...
  • 4/23/2024 12:00:00 AM

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Associate Account Executive - B2B Sales - South Central
  • Williams-Sonoma
  • San Francisco, CA
  • Job Description Overview of the role As a Junior Account Executive, you will be responsible for driving meaningful sales...
  • 4/23/2024 12:00:00 AM

8
Outside Sales Executive
  • 80Twenty
  • San Rafael, CA
  • Our client, a wholesale distribution company in the B2B supply space is looking for an Outside Sales Executive to join t...
  • 4/22/2024 12:00:00 AM

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SAP Sales Director
  • Wipro
  • SAP Sales Director Location : US Bay Area locations The SAP Client Sales Director will drive SAP opportunities from qual...
  • 4/21/2024 12:00:00 AM

Richmond is located at 37°56′09″N 122°20′52″W / 37.93583°N 122.34778°W / 37.93583; -122.34778. According to the United States Census Bureau, the city has a total area of 52.5 square miles (136 km2), of which 30.1 square miles (78 km2) is land and 22.4 square miles (58 km2) (42.71%) is water. The city sits on 32 miles (51 km) of waterfront, more than any other city in the Bay Area. The city borders San Francisco Bay to the southwest and San Pablo Bay to the northwest, and includes Brooks Island and the Brother Islands entirely, and half of Red Rock Island. There are several cities and uninco...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$198,754 to $293,386
Richmond, California area prices
were up 4.5% from a year ago

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Are you working as a Director Of Account Management? Help us rate Director Of Account Management as a Career.
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A key part of your account management process must be establishing performance targets and metrics for each customer.
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