Account Management Director jobs in Provo, UT

About Bateman Collective

Join the dynamic team at Bateman Collective, a rapidly expanding paid ads agency specializing in cutting-edge digital marketing for Real Estate Investing. At Bateman Collective, we pride ourselves on delivering exceptional client care and consistently pushing the boundaries of what's possible in Real Estate Investing digital marketing.

Our Core Values:

• Act with Purpose: Every action contributes to a greater mission.
• Own Your Impact: Take accountability and responsibility for the influence you have.
• Embrace the Grind: Thrive in a challenging, fast-paced environment.
• Master Your Craft: Continuously learn and refine your expertise.
• Be a Truth Warrior: Uphold honesty and transparency in all interactions.

Director of Account Management

Are you a seasoned professional with a track record of building and leading high-performing account management teams? Join Bateman Collective as the Director of Account Management, where you'll embody our core values while driving the strategic direction of our account management team. This is a unique opportunity to set and achieve ambitious team retention goals, foster a positive team culture, and redefine the boundaries of success in account management.

Why Choose Us?

• Cutting-Edge Innovation: Lead a crucial part of a young, fast-growing agency at the forefront of digital marketing
• Client-Centric Focus: Act as a key facilitator in driving increased business for real estate investors
• Team Growth: Grow our account management team through internal promotions and external hiring
  
• Strategic Management Decisions: Take part in weekly and quarterly planning meetings where you will drive strategy and vision for your team

Key Responsibilities:

• Lead weekly team trainings, ensuring continuous improvement and knowledge enhancement
  
• Review client calls to identify knowledge gaps and training opportunities, driving ongoing team development
  
• Create a roadmap for improved client satisfaction, MRR, and retention while scaling the team
• Manage a book of clients and hold regular calls to discuss marketing results and strategies
• Enhance processes for increased efficiency and client success
  
• Educate clients and the team on paid ads, ensuring a shared understanding of best practices
  
• Determine staffing needs and hire new team members as we reach capacity
• Set quarterly and monthly goals for MRR and Retention
• Contribute to company leadership meetings, acting as the voice of the client in setting goals and direction
  
• Oversee and shape the strategic direction of the account management team to drive client success and satisfaction
  
• Drive high-level internal communication for changes within client accounts, ensuring seamless operations
• Develop and mentor account management professionals, fostering a culture of excellence and continuous improvement
• Utilize data analytics to assess team and client performance, implementing improvements and innovations

Qualifications:

• Bachelor's degree in business, marketing, or a related field
• Strong communication and interpersonal skills
• 5 years of account management experience
• 5 Years of leadership experience
• Deep understanding of Google Ads and Facebook Ads (SEO a plus!)
• Detail oriented 
• Exceptional communication skills
  
• Detail-oriented and able to manage multiple projects at once
• Creative problem solver and willing to get scrappy to achieve goals
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making
• Ability to think strategically and contribute to the overall business strategy
• Highly self-motivated and able to work in a fast-paced environment
• Proficient in Google Suite
• Experienced in Hubspot (optional, but preferred)

Benefits:

• Comprehensive Medical, Vision, and Dental Insurance
• 12 Paid Holidays
• Flexible PTO Policy
• Access to Tele-med Services
• Short and Long-Term Disability Coverage
• Life Insurance
• Vibrant Office Environment with Snacks and Amenities
• Hybrid Work Schedule for Flexibility
• Exciting Opportunities for Career Growth
• Competitive and Fair Compensation
• Regular Company Events for Team Building
• Divvy card with monthly lunch budget
• Annual personal development & travel bonuses
• Company laptop provided (Macbook Pro)

Join Bateman Collective as the Director of Account Management, where you can make a true impact by growing a team of professional Account Strategists.