Account Management Director jobs in Berkeley, CA

Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Manager, Account Management
  • Kaiser Permanente
  • Oakland, CA OTHER
  • Job Summary:

    Manages the development and implementation of advanced sales and retention strategies for health insurance or workers compensation accounts. Utilizes opportunities, resources, technology tools, and customer performance data (e.g., cost utilization, financial, clinical) to meet competitive revenue and growth targets and manages team members to do the same. Manages partnerships with customers, consultants, brokers, and/or channel partners, including providing information and product knowledge, and orchestrates the resolution of customer concerns. Shares advanced product knowledge of customer businesses and account strategies. Provides advanced recommendations to support health benefits strategy and offering. Managing team members to execute sales and renewals, including administration, negotiations, presentations, rate, product and benefits. Accountable for Key Performance Indicators (KPIs) to drive the sustained growth and competitive position of KP in the market.

    Essential Responsibilities:

    • Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.

    • Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.

    • Manages experience customer and market turnaround by: providing guidance for team member communications with customers, consultants, brokers, and/or channels for contract, benefit/service, and renewal activities and resolve escalations when needed; sharing advanced product knowledge with team members to educate customers, consultants, brokers, and/or channel partners, resolving any questions or concerns; guiding teams to enhance understanding of prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer goals; managing team partnerships with engagement team/specialist and engagement programs (e.g., member wellness); and guiding team members to provide accurate information including advanced recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs.

    • Demonstrates commitment to KP sales and retention goals by: managing the team to meet or exceed challenging targets for retention and growth for accounts in the Book of Business; monitoring team members progress on Key Performance Indicators (KPIs) and maintenance of Customer Relationship Management (CRM) platform; and managing the team in alignment with the sustained growth and competitive position of KP in the market.

    • Contributes to the execution of sales and renewals by: managing the RFR process end-to-end across functions, following established timelines and best practices; monitoring and providing guidance for team members sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; managing teams across functions to ensure that contracts, pricing, and membership accounting implement the negotiated terms for sales and renewals; and managing teams across functions to implement advanced strategies for cross-sell and upsell opportunities to increase growth and retention.
  • 3 Days Ago

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Account Executive (Wireless Telecom)
  • Food Management Search
  • Oakland, CA FULL_TIME
  • California Pay Range : $55,000 - $75,000 Full Benefits This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbe...
  • Just Posted

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Community Director - EX (REF3551A)
  • FPI Management
  • Dublin, CA FULL_TIME
  • Company Description Multifamily Property Management The Community Director (Exempt) is fully accountable for all day-to-day operations of a typically larger (or multiple smaller) asset(s)/property(ies...
  • Just Posted

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Director, Clinical Data Management
  • Kyverna Therapeutics
  • Emeryville, CA FULL_TIME
  • Kyverna Therapeutics is a clinical-stage cell therapy company with the mission of engineering a new class of therapies for autoimmune diseases. The Kyverna therapeutic platform combines advanced T cel...
  • 22 Days Ago

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Utilization Management Director
  • Alameda Health Consortium/Community Health Center...
  • San Leandro, CA FULL_TIME
  • Organizational Description The Community Health Center Network (CHCN) is a partnership between eight health service organizations in Alameda County, whose mission is to provide a comprehensive range o...
  • Just Posted

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Director, Growth Management and Strategy
  • Energy Solutions - USA
  • Oakland, CA FULL_TIME
  • Energy Solutions is seeking a full-time Business Development Director to join our Growth Management & Strategy team. In this role, you will lead the development of competitive proposals for a range of...
  • 2 Days Ago

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0 Account Management Director jobs found in Berkeley, CA area

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District Sales Manager
  • Lids
  • Berkeley, CA
  • About Our Company: Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-o...
  • 3/28/2024 12:00:00 AM

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Account Receivable Supervisor
  • Collision Auto Parts
  • Oakland, CA
  • Job Description Job Description Collision Auto Parts is a leading value-added distributor of certified and non-certified...
  • 3/28/2024 12:00:00 AM

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Senior Account Director (Healthcare/ Hospitals)
  • CBRE
  • San Francisco, CA
  • Senior Account Director (Healthcare/ Hospitals) Job ID 157143 Posted 29-Feb-2024 Service line GWS Segment Role type Full...
  • 3/28/2024 12:00:00 AM

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SAP Sales Director
  • Wipro
  • SAP Sales Director Location : US Bay Area locations [San Francisco, CA - preferred) The SAP Client Sales Director will d...
  • 3/27/2024 12:00:00 AM

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Healthcare Account Manager
  • Inter-Con Security
  • Oakland, CA
  • Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range ...
  • 3/27/2024 12:00:00 AM

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Sales Manager
  • Courtyard by Marriott Richmond
  • San Pablo, CA
  • JOB PURPOSE: Reporting to the Director of Sales, General Manager, Marketing/Regional General Manager and Ownership, you ...
  • 3/27/2024 12:00:00 AM

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Director of Sales
  • AllSpice
  • Join our team and help us define the future of hardware development enabling the next generation of smart vehicles, IOT ...
  • 3/25/2024 12:00:00 AM

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Director of Sales - Oracle Park
  • Aramark
  • San Francisco, CA
  • Job Description The Director of Sales is responsible for planning and leading the entire suites food and beverage operat...
  • 3/14/2024 12:00:00 AM

Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580. Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Management Director jobs
$201,750 to $297,815
Berkeley, California area prices
were up 4.5% from a year ago

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The traditional approach to managing a group of account managers includes a lot of communication between team members.
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Are you working as a Director Of Account Management? Help us rate Director Of Account Management as a Career.
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A key part of your account management process must be establishing performance targets and metrics for each customer.
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