Academic Advising Director directs the academic advising department, its processes, and its advisors. Works closely with academic advisors to ensure that a proactive and high-quality approach is taken with all students advising needs. Being an Academic Advising Director assists Dean or Associate Dean in the preparation and implementation of department wide goals, procedures, and controls. Analyzes existing goals and programs and recommends improvements. Additionally, Academic Advising Director requires a bachelor's degree. Typically reports to the associate dean. The Academic Advising Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Academic Advising Director typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
POSITION TITLE: Academic Advising Graduate Assistant
CLASSIFICATION: Graduate Assistant (Fall/Spring: 29 hrs per wk / Summer: 20 hrs per wk; Stipend)
REPORTS TO: Director of Academic Advising
DEPARTMENT: Office of Academic Advising
POSITION SUMMARY:
The Academic Advising Graduate Assistant is a student support specialist, assisting the director, assistant director, and advisors in the Office of Academic Advising. This position is responsible for supporting a welcoming, supportive, and knowledgable environment for students, faculty, and staff. The GA will provide support via telephone, email, and in-person assistance as well as assisting in Jenzabar advising processes.
Must be available to work 29 hours a week (in the Fall/Spring) and 20 hours a week (in Summer) between the hours of 8am and 4:30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(OTHER DUTIES MAY BE ASSIGNED)
Maintain a positive image and positive relationship with others at all times.
Answer main office telephone line and assist with maintaining general office email.
Assist staff, faculty, and students with questions.
Assist the office in maintaining/updating student degree audits within the Jenzabar Advising Module.
Assist students with registration questions.
Conduct data entry on student records such as advisor assignments.
Ensure the confidentiality and security of sensitive student information.
Assist the Registrar front line team as needed.
Handle incoming mail.
Other duties, as assigned by director, assistant director, advisors, or Registrar front line team.
PREFERRED QUALIFICATIONS
Customer Service Experience
Highly Detailed Oriented
Ability to work effectively in a team and independently
Ability to multitask and prioritize well
Proficient in the Google Suite
Respect for diversity and a commitment to maintaining a welcoming environment
ESSENTIAL QUALIFICATIONS
Administrative Skills
Customer Service
Bachelor’s degree
Acceptance into an SEU Graduate program (or in the application process)
Southeastern University is a Christian liberal arts university affiliated with the Assemblies of God. Candidates must be compatible with the institution’s Christian mission and purpose.