ATM Manager (Service & Operations) is responsible for managing and maintaining efficient ATM operational processes. Accountable for service quality, network marketing, and scheduling cash balancing and replenishing services. Being an ATM Manager (Service & Operations) responds to and resolves customer issues. Manages projects to increase usage, reduce operating costs, and decrease fraud and risk exposure. Additionally, ATM Manager (Service & Operations) coordinates repairs and upgrades with vendors or service providers. Requires a bachelor's degree. Typically reports to a director. The ATM Manager (Service & Operations) manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ATM Manager (Service & Operations) typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Inland Truck Parts & Service is looking for a Service Manager to join our team in Ft. Pierre, South Dakota. ITP is an employee-owned business with 36 locations in 12 states. Not sure what it means to be employee-owned? Apply today and find out!
Job Summary
The primary function of the service manager is to manage and supervise all aspects of service operation, under the guidance of the store manager.
Duties And Responsibilities
· Ensure excellent internal and external customer service and communication
· Demonstrate ability to effectively work with a team
· Assist with recruiting, hiring, training, monitoring, & evaluating staff
· Supervise all service personnel & operations
· Ensure and/or demonstrate application of mechanical & computer application expertise
· Organize work for efficient & quality operation
· Assign tasks, schedule work hours
· Monitor inventory levels
· Promote/ assist with parts sales
· Maintain knowledge of all service processes & equipment
· Direct or participate with giving repair estimates
· Oversee and/or perform repair work & necessary scheduled maintenance
· Ensure neat, clean, attractive appearance & safety of service area
· Troubleshoot problems
· Provide feedback/ operating reports for store manager
· Maintain adherence of policies / procedures
· Prompt attendance & neat appearance
· Other duties as deemed necessary by the store manager
Qualifications