ATM Manager (Functionality) is responsible for overall strategy of the functionality of bank's ATM network. Manages network relationships and oversees transaction routing. Being an ATM Manager (Functionality) is responsible for developing deposit growth opportunities for the bank. Handles complex customer transactions. Additionally, ATM Manager (Functionality) ensures that the bank policies meet federal, state, and regulatory guidelines. Keeps abreast of new and upgraded functionalities, determines business needs, and manages the upgrade projects through implementation. Requires a bachelor's degree. Typically reports to top management. The ATM Manager (Functionality) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an ATM Manager (Functionality) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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JOB FUNCTION / SUMMARY:
Monitors the Automated Teller Machine (ATMs) network, branch network, and mainframe application batch processing updates to insure we meet our Service Level Agreements (SLA). Monitors, dispatches, and creates work orders to the proper parties ensuring all network/processing events are responded to quickly and efficiently on all tasks for 24x7x365 coverage.
Hours: Generally two 12 hour shifts on the weekend (7:00 p.m. to 7:00 a.m.) and two 8-hour shifts during the week (typically Thursday and Friday but may change)
ESSENTIAL DUTIES & RESPONSIBILITIES:
Primary Duties:
Secondary Duties:
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
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