ATM Manager (Functionality) jobs in Columbus, OH

As a National ATM Program Manager in Retail Real Estate, you will oversee the Real Estate strategy and development of Chase ATM programs across the portfolio.

Reporting into the Real Estate Program Standards team, the ATM Program Manager will develop standardized and scalable processes to execute ATM deployment programs in market.  The Program Manager will help manage application of these standards as part of a real estate solution; develop documentation of those standards; and support all aspects of the strategy. The role requires collaboration with key partners within Real Estate, ATM Strategy, Operations, and the Retail line of business to retain a cohesive environment and appropriately program the initiatives.

Job responsibilities:

• Manage, direct, and monitor activities for the national ATM programs. The program manager will collaborate with their counterparts in the Real Estate and Strategy teams to see that programs are approached consistently across the country, ensuring adherence to standards and accurate application. 
• Resolve issues, as escalated, and ensure all key stakeholders are informed.
• Assist in the development of process documentation, internal control procedures, and program tools for ATM activities
• Develop a detailed process and communication strategy across impacted lines of business. 
• Provide regular reporting to the business and senior leaders to ensure all stakeholders are aware of the activities needed to move the programs forward
• Travel to retail markets to ensure direction is correctly planned and executed according to national standards.

Required qualifications, skills and capabilities:

• 8-10 years of industry experience working on program management or related activities within a large-scale organization; consulting experience is a plus
• Strong inquisitive attitude and ability to problem solve through qualitative reasoning both independently and through collaboration with business partners
• Highly effective organizational and program management skills, strong attention-to-detail, independent, initiative-taking with ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations, and businesses. 
• Excellent oral and written executive-level communication and presentation skills
• Excellent Microsoft PowerPoint and Excel
• Strong multi-tasking and time management skills
• Ability to work under pressure and to deadlines, with accountability and responsibility for owning actions
• Role will require travel nationally as needed.