ATM Manager (Functionality) jobs in Cincinnati, OH

ATM Manager (Functionality) is responsible for overall strategy of the functionality of bank's ATM network. Manages network relationships and oversees transaction routing. Being an ATM Manager (Functionality) is responsible for developing deposit growth opportunities for the bank. Handles complex customer transactions. Additionally, ATM Manager (Functionality) ensures that the bank policies meet federal, state, and regulatory guidelines. Keeps abreast of new and upgraded functionalities, determines business needs, and manages the upgrade projects through implementation. Requires a bachelor's degree. Typically reports to top management. The ATM Manager (Functionality) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an ATM Manager (Functionality) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Call Center Manager
  • ATM Solutions
  • Cincinnati, OH FULL_TIME
  • Job Description

    Job Description

    We seek a skilled Call Center Manager to supervise daily operations and personnel, aiming for maximum efficiency and cost-effectiveness.

    You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

    An excellent call center manager must be organized, reliable, and results-driven. They must also have a practical mind to solve problems on the spot, see the big picture, and make improvements.

    As a call center manager, you must also have excellent customer service and communication skills.

    The goal is to do everything possible to attain goals and achieve great results for our company.

    Salary - $50K-55K

    Responsibilities

    Develop objectives for the call center’s day-to-day activities.

    Conduct effective resource planning to maximize the productivity of resources (people, technology, etc.).

    Collect and analyze call center statistics (costs, customer service metrics, etc.).

    Assume responsibility for budgeting and tracking expenses.

    Hire, coach, and provide training to personnel to maintain high customer service standards.

    Monitor and improve ordering, telephone handling, and other procedures.

    Evaluate performance with key metrics (accuracy, call-waiting time, etc.).

    Prepare reports for different departments or upper management.

    Requirements and skills

    Proven experience as a call center manager or similar position.

    Experience in process improvement.

    Experience in customer service is required.

    Knowledge of performance evaluation and customer service metrics.

    Solid understanding of reporting and budgeting procedures.

    Proficient in MS Office and call center equipment / software programs.

    Outstanding communication and interpersonal skills.

    Excellent organizational and leadership skills with a problem-solving ability.

    Positive and patient.

    A high school diploma or equivalent and / or a higher degree in a relevant discipline will be appreciated.

    1 day ago
  • 2 Days Ago

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Call Center Agent
  • ATM Solutions
  • Cincinnati, OH FULL_TIME
  • Job Description Job Description We are seeking ambitious, energetic, full-time, and part-time Call Center Agent that are looking to begin or advance their career. Because we are expanding rapidly, the...
  • 3 Days Ago

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Customer Service Representative
  • ATM Solutions
  • Cincinnati, OH FULL_TIME
  • Job Description Job Description We are seeking ambitious, energetic, full-time, and part-time Customer Service Representatives that are looking to begin or advance their career. Because we are expandi...
  • 4 Days Ago

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ATM QA Engineer
  • capgemini
  • Cincinnati, OH FULL_TIME
  • Job description: ATM QA EngineerLocation: Cincinnati, OHNo CPT Visas GENERAL FUNCTION: The ATM QA Engineer will be required to conduct in sprint and end-to-end testing on ATM applications and technolo...
  • 14 Days Ago

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Manager
  • Winton Rd
  • Cincinnati, OH FULL_TIME
  • THIS MANAGEMENT OPPORTUNITY COULD BE FOR THE AREAS OF GREATER CINCINNATI, NORTHERN KENTUCKY, EASTERN INDIANA, RICHMOND, INDIANA, MAYSVILLE, KY, & WILMINGTON, OHIO.“Opportunity is knocking…are you answ...
  • 19 Days Ago

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Manager
  • Wendy's
  • Loveland, OH FULL_TIME
  • FullTime Manager Vacancy working for Wendy's at Loveland OH
  • 19 Days Ago

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0 ATM Manager (Functionality) jobs found in Cincinnati, OH area

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Guest Services Staff - PromoWest
  • AEG Worldwide
  • Newport, KY
  • Work at AEG **Guest Services Staff - PromoWest** * **BOX OFFICE ATTENDANT** * **GUEST SERVICES STAFF** * **OFFICE MANAGE...
  • 3/28/2024 12:00:00 AM

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Oracle ERP Cloud Financial Consultant
  • Terillium, Inc.
  • Cincinnati, OH
  • Terillium is seeking a Senior Oracle Cloud Financial Consultant. The ideal candidate would be an upbeat professional who...
  • 3/28/2024 12:00:00 AM

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Organ Recovery Specialist
  • LifeCenter Organ Donor Network
  • Cincinnati, OH
  • Job Type Full-time Description Do you have a fascination with the human body and want to work in the medical field? Does...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - Direct Hire, 12 Month Register
  • Department Of The Treasury
  • Covington, KY
  • Duties WHAT IS THE SMALL BUSINESS / SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ...
  • 3/28/2024 12:00:00 AM

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CRA Data & Analytics Manager - Corporate Responsibility Office
  • Fifth Third
  • Cincinnati, OH
  • Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? D...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - (Temp NTE 1 Year, MBE, MBMP) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Covington, KY
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Senior Employee Plans Agent-Examiner) 12-MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Covington, KY
  • Duties WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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Supervisory Internal Revenue Agent (12 month roster) AMENDED
  • Department Of The Treasury
  • Covington, KY
  • Duties WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at:...
  • 3/27/2024 12:00:00 AM

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for ATM Manager (Functionality) jobs
$57,885 to $113,175
Cincinnati, Ohio area prices
were up 1.1% from a year ago

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