Warehouse Manager Skills & Competencies

Manager's Guide: Warehouse Manager

The Manager's Guide to the Warehouse Manager Role

This Manager's Guide includes:

  • The complete set of 42 Competencies expected from the role
  • 191 Interview questions for determining a candidate's skill level in each of 42 Competencies
  • 194 Coaching tips for helping incumbent to advance their skills in each of the 42 Competencies
  • 189 Development goals to help measure incumbents' progress in each of the 42 Competencies
  • 455 Recommended resources for progressing education in each of the 42 Competencies

Roles and Responsibilites

The primary responsibility of the Warehouse Manager is production planning and expediting; materials management; transportation to and from the plant; shipping, receiving and traffic management.

The Warehouse Manager manages operations and staff responsible for all warehouse activities.

Organizational Role

The Warehouse Manager typically serves as member of management and is considered a senior level consulting within the organization. As such, the Warehouse Manager provides functional, technical or process leadership. The organization will depend on this person's management of multiple teams. The Warehouse Manager generally is responsible for high complexity and ambiguity. As such, the Warehouse Manager provides tactical responsibilities.

Warehouse Manager Job Responsibilities

The Warehouse Manager generally has the following responsibilities:

  • Monitors the receipt, coordination, and safety of goods coming through the warehouse.
  • Ensures that orders arrive and are dispatched on time to appropriate destinations and in expected quantities.
  • Manages staffing, development, and performance management of warehouse workers.
  • Communicates warehousing, material handling, and shipping requirements. Ensures requirements are followed by staff.

Warehouse Manager Competencies

The complete Warehouse Manager Manager's Guide includes the 42 key competencies expected of Warehouse Manager. The report defines each Competency in detail. The report also explains what level of proficiency Warehouse Manager should have in that Competency, as well as how important that Competency is to performing the role well.

Among the 42 Competencies for Warehouse Manager is...

Warehouse Management

You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the Warehouse Management competency. The Warehouse Manager is expected to demonstrate Subject matter depth and breadth in the Warehouse Management competency. To demonstrate Subject matter depth and breadth in the Warehouse Management competency, one should demonstrate knowledge of issues and considerations for effectively managing one or more warehouses or distribution centers.

  • Discusses experiences with multiple distribution centers and complex, high-volume environments.
  • Participates in the planning of flow of goods from supplier to production to customer.
  • Discusses approaches for determining number of, sizes and locations of required warehouses.
  • Participates in the selection or design of new warehousing facilities.
  • Defines best practices in warehouse efficiency, including techniques for layout and site selection.
  • Monitors industry and technologies for innovations in inventory management practices and tools.

Supply Chain Management & Logistics Skills & Competencies

Available Manager's Guides for Supply Chain Management & Logistics Roles