Shift Supervisor Skills & Competencies

Sample Manager's Guide: Shift Supervisor

The Manager's Guide to the Shift Supervisor Role

This Manager's Guide includes:

  • The complete set of 54 Competencies expected from the role
  • 253 Interview questions for determining a candidate's skill level in each of 54 Competencies
  • 256 Coaching tips for helping incumbent to advance their skills in each of the 54 Competencies
  • 248 Development goals to help measure incumbents' progress in each of the 54 Competencies
  • 573 Recommended resources for progressing education in each of the 54 Competencies
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Roles and Responsibilites

The primary responsibility of the Shift Supervisor is day-to-day production and actual manufacturing of products or components and waste management.

The Shift Supervisor supervises day-to-day manufacturing operations for a specific shift.

Organizational Role

The Shift Supervisor typically serves as member of team leadership and is considered a technical professional within the organization. As such, the Shift Supervisor provides difficult technical tasks. The organization will depend on this person's implementation experience. The Shift Supervisor generally is responsible for self-sufficiency. As such, the Shift Supervisor provides small project responsibility. The organization will depend on this person's technical supervision.

Shift Supervisor Job Responsibilities

The Shift Supervisor generally has the following responsibilities:

  • Oversees production schedules, work orders, and staffing to determine personnel and materials requirements and priorities.
  • Monitors workflow; addresses day-to-day problems. Coordinates shift handoff meetings.
  • Coordinates schedules or schedule changes and associated activities with management, customers, sales, and distribution.
  • Directs, motivates, and oversees training, development, and performance management for assigned personnel.

Shift Supervisor Competencies

The complete Shift Supervisor Manager's Guide includes the 54 key competencies expected of Shift Supervisor. The report defines each Competency in detail. The report also explains what level of proficiency Shift Supervisor should have in that Competency, as well as how important that Competency is to performing the role well.

Among the 54 Competencies for Shift Supervisor is...

Capacity Planning & Management - MFG

You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the Capacity Planning & Management - MFG competency. The Shift Supervisor is expected to demonstrate Extensive experience in the Capacity Planning & Management - MFG competency. To demonstrate Extensive experience in the Capacity Planning & Management - MFG competency, one should demonstrate knowledge of tools, approaches and practices for determining production demand and managing resources needed to provide satisfactory levels of service.

  • Creates consolidated forecasts for multiple product lines and production facilities.
  • Compares and contrasts alternative approaches and tools for capacity planning.
  • Translates demand forecasts into production and capacity requirements.
  • Works with R&D staff to plan resource and capacity requirements for products under development.
  • Has experience with multiple cycles of short- and long-term capacity planning for product or site.
  • Develops estimates and costs for incremental capacity requirements.

Manufacturing Operations Skills & Competencies

Available Manager's Guides for Manufacturing Operations Roles