The Manager's Guide to the Pharmacist Manager Role
This Manager's Guide includes:
The complete set of 28 Competencies expected from the role
Interview questions for determining a candidate's skill level in each of 28
Coaching tips for helping incumbent to advance their skills in each of the 28
Development goals to help measure incumbents' progress in each of the 28
Recommended resources for progressing education in each of the 28
Roles and Responsibilites
The primary responsibility of the Pharmacist Manager is direct provision of medication-related care of healthcare organization patients.
The Pharmacist Manager manages pharmacy operations and services in accordance with regulations and laws; oversees the compounding and dispensing of prescribed drugs, pharmacy budgets, drug inventories, drug and workplace safety and personnel.
The Pharmacist Manager typically serves as member of first line management and is considered a senior professional within the organization. As such, the Pharmacist Manager provides team or technical supervision. The organization will depend on this person's expertise and experience with complex technical activities. The Pharmacist Manager generally is responsible for project management and consulting.
Pharmacist Manager Job Responsibilities
The Pharmacist Manager generally has the following
Establishes strategic objectives for the department; implements plans and oversees pharmacy operations in accordance with regulations and laws.
Supervises and develops high quality customer service and provides drug consultation services; maintains relationships with clinic staff and clients.
Supervises pharmacists, technicians and clerical personnel and evaluates job performance; provides a safe work environment.
Develops drug purchasing standards and systems; supervises drug inventory control and assists with budget reports.
Pharmacist Manager Competencies
The complete Pharmacist Manager Manager's Guide
includes the 28
key competencies expected of Pharmacist Manager. The report defines each Competency
in detail. The report also explains what level of proficiency Pharmacist Manager
should have in that Competency, as well as how important that Competency is to performing
the role well.
Among the 28 Competencies for Pharmacist Manager is...
Pharmaceutical Policy Compliance (P.P.C.)
You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the Pharmaceutical Policy Compliance (P.P.C.) competency. The Pharmacist Manager is expected to demonstrate Extensive experience in the Pharmaceutical Policy Compliance (P.P.C.) competency. To demonstrate Extensive experience in the Pharmaceutical Policy Compliance (P.P.C.) competency, one should demonstrate knowledge of and ability to ensure that delivered drugs and pharmaceutical services are effective, efficient and integrated with ethics considerations, legal requirements and professional standards.
Directs implementation of changes to practices in order to meet pharmaceutical policy requirements.
Demonstrates internal controls and proves that practices are fully P.P.C. compliant.
Consults external institutions when evaluating and enhancing internal P.P.C. controls.
Suggests changes to existing processes to better meet pharmaceutical policy requirements.
Develops internal control systems to supervise major policy compliance.
Advocates all implemented methods, tools and techniques on behalf of the patient.