The Manager's Guide to the Nursing Supervisor Role
This Manager's Guide includes:
The complete set of 27 Competencies expected from the role
Interview questions for determining a candidate's skill level in each of 27
Coaching tips for helping incumbent to advance their skills in each of the 27
Development goals to help measure incumbents' progress in each of the 27
Recommended resources for progressing education in each of the 27
Roles and Responsibilites
The primary responsibility of the Nursing Supervisor is evaluation, monitoring, planning, administration and direct delivery of patient-care services.
The Nursing Supervisor supervises and coordinates activities of nursing personnel in patient care units, plans work of assigned units and coordinates activities with other patient care units and related departments. Maintains certification as a registered nurse.
The Nursing Supervisor typically serves as member of management and is considered a senior level consulting within the organization. As such, the Nursing Supervisor provides functional, technical or process leadership. The organization will depend on this person's management of multiple teams. The Nursing Supervisor generally is responsible for high complexity and ambiguity. As such, the Nursing Supervisor provides tactical responsibilities.
Nursing Supervisor Job Responsibilities
The Nursing Supervisor generally has the following
Organizes and oversees patient care delivery during an assigned shift. Ensures smooth operations of a patient care unit.
Schedules nursing staff to specific shifts, taking into account past utilization trends. Measures employee performance. Assists in the training of new and existing staff members and the development of recruiting programs.
Documents daily staffing and administrative records and maintains compliance with governmental policies and procedures. Presents documentation to senior staff.
Provides nursing care to patients on an as needed basis. Maintains communication to patient and family members regarding care needed.
Nursing Supervisor Competencies
The complete Nursing Supervisor Manager's Guide
includes the 27
key competencies expected of Nursing Supervisor. The report defines each Competency
in detail. The report also explains what level of proficiency Nursing Supervisor
should have in that Competency, as well as how important that Competency is to performing
the role well.
Among the 27 Competencies for Nursing Supervisor is...
You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the Health Counseling competency. The Nursing Supervisor is expected to demonstrate Extensive experience in the Health Counseling competency. To demonstrate Extensive experience in the Health Counseling competency, one should demonstrate knowledge of counseling concepts and methods This person should have the ability to encourage, motivate, and guide individuals and family members in learning and improving health as well as disease prevention.
Analyzes patterns and identifies key areas for improvement of counseling results.
Counsels one or several patients or family members on a specific health subject area.
Trains others to counsel patients and family members on a specific health subject area.
Defines requirements for handling patient and family member inquiries during counseling.
Monitors individual or family progress through multiple sessions.
Discusses alternative techniques for diagnosing and counseling patients and family members.