The Manager's Guide to the Loss Prevention Associate Role
This Manager's Guide includes:
The complete set of 32 Competencies expected from the role
Interview questions for determining a candidate's skill level in each of 32
Coaching tips for helping incumbent to advance their skills in each of the 32
Development goals to help measure incumbents' progress in each of the 32
Recommended resources for progressing education in each of the 32
Roles and Responsibilites
The primary responsibility of the Loss Prevention Associate is loss prevention and safety.
The Loss Prevention Associate responsible for loss prevention and shortage control programs for a store, taking an active role in identifying all forms of loss, motivating shortage control involvement and helping to identify shortage control solutions.
The Loss Prevention Associate typically serves as member of technician, trainee, administrator. As such, the Loss Prevention Associate provides routine technical or administrative tasks. The organization will depend on this person's follows procedures. The Loss Prevention Associate generally is responsible for operates under supervision.
Loss Prevention Associate Job Responsibilities
The Loss Prevention Associate generally has the following
Conducts surveillance to detect and apprehend shoplifters.
Conduct physical security checks, makes recommendations, and ensures proper follow-up for ways to prevent losses in the stores.
Heightens store loss prevention awareness and trains individuals (such as the store manager) to address the areas of Loss Prevention.
Reviews cash discrepancies to keep store within allowable guidelines.
Loss Prevention Associate Competencies
The complete Loss Prevention Associate Manager's Guide
includes the 32
key competencies expected of Loss Prevention Associate. The report defines each Competency
in detail. The report also explains what level of proficiency Loss Prevention Associate
should have in that Competency, as well as how important that Competency is to performing
the role well.
Among the 32 Competencies for Loss Prevention Associate is...
You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the LOSS Prevention competency. The Loss Prevention Associate is expected to demonstrate Extensive experience in the LOSS Prevention competency. To demonstrate Extensive experience in the LOSS Prevention competency, one should demonstrate knowledge of and ability to develop and use, strategies, practices and tools for reducing the loss and shrinkage related to retail trade.
Develops and uses loss and shrink prevention strategies & practices for incidents of any complexity.
Recommends, and implements accepted, corrective action for deficiencies that cause loss and shrink.
Detects and investigates unusual or complex loss and shrink incidents.
Organizes training for loss/shrink detection, investigation, prevention, and reduction programs.
Supervises associates to ensure proper handling of loss prevention matters.
Maintains rapport with local law enforcement agencies to obtain assistance when necessary.