Executive Assistant Skills & Competencies

Sample Manager's Guide: Executive Assistant

The Manager's Guide to the Executive Assistant Role

This Manager's Guide includes:

  • The complete set of 28 Competencies expected from the role
  • 121 Interview questions for determining a candidate's skill level in each of 28 Competencies
  • 120 Coaching tips for helping incumbent to advance their skills in each of the 28 Competencies
  • 118 Development goals to help measure incumbents' progress in each of the 28 Competencies
  • 283 Recommended resources for progressing education in each of the 28 Competencies
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Roles and Responsibilites

The primary responsibility of the Executive Assistant is office and administrative support, library services, facilities, mail, and physical asset management functions.

The Executive Assistant coordinates administrative and support functions for one or more executives or management personnel.

A typical job description for the Executive Assistant role may include:

  • Relieves the executive of administrative type functions in order to increase the time an executive has available for executive level responsibilities.
  • May handle a wide variety of situations and conflicts involving the clerical and administrative function of the office.
  • Responsible for confidential and time sensitive material.
  • Prepares routine and advanced correspondence including letters, memoranda, and reports.
  • Requires an associate's degree or its equivalent with at least 4 years of experience in the field or in a related area.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • May direct and lead the work of others.
  • Typically reports to an executive.
  • A wide degree of creativity and latitude is expected. .. purchase to view all

Organizational Role

The Executive Assistant typically serves as member of team leadership and is considered a technical professional within the organization. As such, the Executive Assistant provides difficult technical tasks. The organization will depend on this person's implementation experience. The Executive Assistant generally is responsible for self-sufficiency. As such, the Executive Assistant provides small project responsibility. The organization will depend on this person's technical supervision. .. purchase to view all

Executive Assistant Job Responsibilities

The Executive Assistant generally has the following responsibilities:

  • Supporting one or more upper management personnel for all administrative needs. Scheduling meetings and making travel arrangements.
  • Creating and developing visual presentations for senior executives; organizing and prioritizing a large volume of incoming calls.
  • Maintaining confidential and non-routine information and acting as project manager for special projects pertaining to executive staff.
  • Developing reports and composing, critiquing and editing correspondence, as well as interfacing effectively with all levels of personnel. .. purchase to view all

Executive Assistant Competencies

The complete Executive Assistant Manager's Guide includes the 28 key competencies expected of Executive Assistant. The report defines each Competency in detail. The report also explains what level of proficiency Executive Assistant should have in that Competency, as well as how important that Competency is to performing the role well.

Among the 28 Competencies for Executive Assistant is... purchase to view all


You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the Calendaring competency. The Executive Assistant is expected to demonstrate Working experience in the Calendaring competency. To demonstrate Working experience in the Calendaring competency, one should demonstrate knowledge of office electronic calendaring software This person should have the ability to use their capabilities to create, review or manage schedules.

  • Views, retrieves and updates own calendar entries in accordance with procedures and conventions.
  • Uses software to create and review personal tasks and appointments.
  • Customizes time ranges, size, shape, layout, etc. in own calendar.
  • Receives meeting requests from others and manages own calendar accordingly .
  • Creates and sends requests for group appointments and meetings. .. purchase to view all

Administration Skills & Competencies

Available Manager's Guides for Administration Roles