The Manager's Guide to the Chief Loss Control Officer Role
This Manager's Guide includes:
The complete set of 27 Competencies expected from the role
Interview questions for determining a candidate's skill level in each of 27
Coaching tips for helping incumbent to advance their skills in each of the 27
Development goals to help measure incumbents' progress in each of the 27
Recommended resources for progressing education in each of the 27
Roles and Responsibilites
The primary responsibility of the Chief Loss Control Officer is surveying and analyzing exposures to loss; developing loss prevention programs and recommending coverage conditions.
The Chief Loss Control Officer establishes strategies, rules and standards for loss control operations and leads the loss control/risk engineering function throughout the company.
A typical job description for the Chief Loss Control Officer role may include:
Directs and plans the safety programs for the insured clients.
Ensures professional and efficient loss control services to meet needs of the clients.
Interacts with management and other departments for a variety of resources on all loss control issues.
Stays abreast of any changes to laws and regulations pertaining to loss control and makes recommendations to top management.
Requires a bachelor's degree with at least 10 years of experience in the field.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks.
Leads and directs the work of others.
A wide degree of creativity and latitude is expected.
Typically reports to top management.
The Chief Loss Control Officer typically serves as member of senior management. As such, the Chief Loss Control Officer provides strategy formulation. The organization will depend on this person's vision implementation. The Chief Loss Control Officer generally is responsible for operational responsibility. As such, the Chief Loss Control Officer provides cost and risk management. The organization will depend on this person's enterprise view.
Chief Loss Control Officer Job Responsibilities
The Chief Loss Control Officer generally has the following
Leads and implements the corporate philosophy with regards to loss control and risk engineering; ensures consistency with legal and regulatory requirements, corporate financial goals and customer service needs.
Directs Loss Control Department operations, policies and procedures and aligns them with the needs of other departments within the organization.
Participates in designing strategic product development procedures and underwriting policies.
Provides mentoring and professional development for senior members of the Loss Control Department.
Chief Loss Control Officer Competencies
The complete Chief Loss Control Officer Manager's Guide
includes the 27
key competencies expected of Chief Loss Control Officer. The report defines each Competency
in detail. The report also explains what level of proficiency Chief Loss Control Officer
should have in that Competency, as well as how important that Competency is to performing
the role well.
Among the 27 Competencies for Chief Loss Control Officer is...
Knowledge of Insurance Operations
You may observe several behaviors in a person that could be strong indicators of his or her capabilities in the Knowledge of Insurance Operations competency. The Chief Loss Control Officer is expected to demonstrate Subject matter depth and breadth in the Knowledge of Insurance Operations competency. To demonstrate Subject matter depth and breadth in the Knowledge of Insurance Operations competency, one should demonstrate knowledge of the full spectrum of activities, practices, tools and considerations for insurance operations This person should have the ability to apply this knowledge to provide administrative support to the insurance business.
Forecasts insurance trends using knowledge learned in operations and shares these insights across the organization.
Leads teams to modify or create new insurance support processes.
Oversees support activities in several insurance areas.
Contributes to the establishment of best practices in insurance operations with senior leadership.
Designs strategies to coordinate major regulatory compliance efforts across the insurance organization.
Leads the planning and implementing of corporate structural design and process flow for insurance operations.